Extensive experience in Information Technology | Change Management, Configuration/Systems Management, Security Management areas. Excellent client/customer service skills, including needs analysis, solution recommendation, implementation, trouble-shoot, resolve issues.Application background with ServiceNow, Cherwell, Remedy Service Manager 7.6, MS Office Suite, Lotus Notes, HP Service Desk/Manager, ITIL process, Mobile admin/security. Skilled with all aspects of Server and PC build, deployments and support.ITIL Foundation v4 certified
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Itsm AnalystInsight GlobalAurora, Co, Us
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Sr Business Analyst - Team LeadWestern Union Jul 2022 - PresentDenver, Colorado, United States -
Itsm Sr Change/Configuration AnalystWestern Union Aug 2016 - Jul 2022Greater Denver Area• Responsible for change management process and compliance reviews, including:Align change management roles, validate approvals, identify change window conflicts, ensure all fields are completed, review change plans, ensure documentation is appropriate.ITIL 4 Foundation Certified
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Sr. Consultant At Entrust Datacard (Contractor)Entrust Datacard Contractor/Nttdata Jan 2016 - Aug 2016Greater Denver AreaResponsible for the installation, administration, and ongoing support of CardWizard Solutions on customer server hardware, Windows Active Directory/ DNS/ WINS/DHCP, as well as Windows 2003/2008/2012 Servers in web, application and database environments.
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Change Management AnalystKforce Inc /Client: Kaiser Permanente Oct 2013 - Sep 2015Greater Denver Area• Responsible for change management process and compliance reviews, including:Align change management roles, validate approvals, identify change window conflicts, ensure all fields are completed, review change plans, ensure documentation is appropriate -
Technical Solutions ManagerTrizetto Corporation Dec 2011 - Sep 2013Greater Denver Area• Responsible for Release/Change Management process: gather details, requirements; review, document change requests; collaborate with group, ensure quality; ensure approval sign offs obtained; provide status updates, adhere to deadlines; work with team to review outcome of test results before release go-live -
Systems Analyst / Security Administrator For IbmArtech Information Systems/Client: Ibm - Disney Contract Jan 2008 - Dec 2011Greater Denver Area• Provided system security administration to enable audit compliance for over 2000 enterprise-class servers in various production, test and development environments in multiple data centers nationwide, and implemented patch management tools and operating system hardening according to GSD331, SOX and PCI standards
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System AnalystGates Corporation May 2006 - Jan 2008Greater Denver Area• Managed conversion for over 1000 computers, desktop and laptop, with no data loss: Created / Updated / Maintained desktop system images; updated current software with latest security patches and installed additional departmental and customized software; configured user-specific settings for software and hardware, backed up and migrated user data and settings to new computer systems, installed and tested new, upgraded hardware and software. -
Technical Consultant For U.S. RegionTeksystems /Client: Five-Star Quality Care Corporation Sep 2005 - May 2006Greater Denver Area• Provided project coordination and implementation of national rollout / technical project for client upgrading Cisco Routers, Switches and computers.
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Systems AnalystWestwood College Feb 2005 - Sep 2005Inglewood, Ca• Provided support and troubleshooting for all campus computers, file servers and network firewall. -
Channel Account ManagerClearpath Networks, Inc. May 2004 - Aug 2005El Segundo, Ca• Responsible for creating and maintaining customers for specialized network solution
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Business To Business Account Manager - Computer SolutionsPc Mall Aug 2002 - May 2004Torrance, Ca• Business To Business Sales of computers and related products
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Systems Analyst / Technical Project ManagerU S West Communications Jun 1988 - Aug 2002Greater Denver Area• Administrator / Client Support / Project Manager for 2400 user-base Wide Area Network and Denver Local Area Network/ Wide Area Network with 21 File Servers.
Frequently Asked Questions about Kevin Perkins
What company does Kevin Perkins work for?
Kevin Perkins works for Insight Global
What is Kevin Perkins's role at the current company?
Kevin Perkins's current role is ITSM Analyst.
Who are Kevin Perkins's colleagues?
Kevin Perkins's colleagues are Selwyn Linton, Sourabh Shitre, Ulises Rolando Morales, Jaquelina Vazquez, Alonso Isaac Garcia Custodio, Maria Portillo, Gloire Tadi K..
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Kevin Perkins
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Kevin Perkins
San Clemente, Ca6adp.com, projectinsight.com, skweezer.com, perkyoulater.com, aol.com, gwcorp.net6 +194937XXXXX
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Kevin Perkins
Managing Director And Founder At Vpr Ventures And Partner At Vanacour Perkins PllcPlano, Tx2vanacourperkins.com, krcl.com1 +121493XXXXX
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Kevin Perkins
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