Kevin High Email & Phone Number

Columbus, Ohio Metropolitan Area

Nationwide Insurance

Responsible for end-to-end management of infrastructure delivery requests, using the Request for Service (RFS) delivery methodologyAssiduously manage multiple(15+) small to very complex infrastructure service requests in a SCRUM environmentAct as single point of contact for infrastructure delivery to multiple business partners

Responsible for performing high-level activities (e.g. client requirements collection/analysis, systems design etc.) related to all phases of the systems life cycle. Acted independently, and provided technical leadership and/or business-related subject matter expertise. Responsible for evaluating and developing reliable and efficient automated solutions to fulfill complex business requirements. Worked as a team member and providds technical leadership and/or business-related subject matter expertise on large, highly complex projects. Regularly lead other team members in selected project activities. Provided direction to staff members and peers. Collected client requirements, performed analysis, wrote program specifications and develops designs. Responsible for producing high quality deliverables in a timely fashion.Performed technical evaluation of products. Occasionally developed systems-related standards and procedures. Performed project management activities such as planning, sizing, staffing, scheduling as well as implementation activities.Responsible for analyzing and proactively managing problems and making decisions that impact overall system (s) and project (s) while acting independently . Evaluated, developed and implemented systems solutions to effectively fulfill business requirements. Ensured systems implementations occured in accordance with established Change Control procedures. Provided quality customer service. Proactively communicated status reports and issues to manager.