Kevin Roberts

Kevin Roberts Email and Phone Number

IT Support Professional | Web Design | Digital Marketing | Graphic Design | Seo | Social Media & local marketer | Linkedin Profile Optimization Specialist | Driving leads to your Website or Business. @ Kontent Marketing Group
Kevin Roberts's Location
Fort Lauderdale, Florida, United States, United States
Kevin Roberts's Contact Details

Kevin Roberts work email

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About Kevin Roberts

As a dedicated learner currently immersed in the Google IT Support Professional Certificate program, I am fueled by a profound passion for technology and its transformative power. Equipped with a solid foundation in technical skills such as troubleshooting, networking, and system administration, I am eager to contribute to dynamic teams and make impactful contributions in the realm of IT support.With a robust background encompassing diverse roles such as Leadership and management at American Health Marketplace, Quality Assurance Specialist at Education Dynamics, and Contact Center Services Education Advisor at Education Dynamics, I have honed invaluable transferable skills vital to excelling in the ever-evolving landscape of IT. From adept problem-solving to adept communication, my experiences have equipped me with the versatility and resilience necessary to thrive in fast-paced environments.I am driven by a relentless pursuit of excellence and am eager to leverage my expertise to drive innovation and efficiency within the field of IT and Digital marketing. Let's connect to explore how my unique blend of technical acumen and professional experience can bring value to your team and contribute to mutual success.I also run Local Digital Marketing and Advertising company, Kontent Marketing Group that specializes in making YOU money while increasing your market share. Do you want to increase your web presence? Do you want to find out how social media can help you build your business? Want to know why mobile marketing is becoming the fastest and most powerful lead generation and customer retention form of marketing? Then you are in the right place. Using the latest in internet marketing techniques we offer a suite of services designed to increase your internet presence, generate more leads and increase your conversion rate.Specialties: IT Support Web Design (Responsive)Logo DesignGraphic Design Lead Generation CampaignsMobile Text Marketing ( Mobile Coupons)Social Media Management ( Twitter Marketing )Social Media Training and Consulting ( Facebook Marketing)B2B Lead Generation Campaigns ( Linkedin Training)Top 10 Google Results with VideoMobile Website DesignQR Code ExpertSMS Text Messaging Marketing ( Mobile List Building)Location Based Social Media ConsultantGoogle and Facebook Pay Per ClickBusiness Owners, Founder, CEO, Presidents, Entrepreneur connect with me to get access to my network deep in industry leadership

Kevin Roberts's Current Company Details
Kontent Marketing Group

Kontent Marketing Group

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IT Support Professional | Web Design | Digital Marketing | Graphic Design | Seo | Social Media & local marketer | Linkedin Profile Optimization Specialist | Driving leads to your Website or Business.
Kevin Roberts Work Experience Details
  • Kontent Marketing Group
    Chief Online And Digital Marketing Consultant
    Kontent Marketing Group Mar 2013 - Present
    Ft, Lauderdale/Orlando
    I am looking forward to hearing from you, email me at: kevin@kontentmarketinggroup.comor feel free to call: 1-954-614-3435Mobile Marketing I Mobile Websites I Video Production I Facebook Marketing I Lead Generation I Twitter Marketing I Search Engine Optimization I Google Places I Web Design I Graphic Design.Utilizing innovative approaches in all aspects of marketing in-order to increase your business's market share and achieve complete client satisfaction.Expertise:Lead Generation CampaignsMobile Text Marketing ( Mobile Coupons)Social Media Management ( Twitter Marketing )Social Media Training and Consulting ( Facebook Marketing)B2B Lead Generation Campaigns ( Linkedin Training)Top 10 Google Results with VideoMobile Website DesignQR Code ExpertSMS Text Messaging Marketing ( Mobile List Building)Location Based Social Media ConsultantGoogle and Facebook Pay Per Click
  • Kontent Marketing Group
    Chief Online And Mobile Marketing Consultant At Kontent Marketing Group
    Kontent Marketing Group Mar 2013 - Present
    Ft Lauderdale
  • American Health Marketplace
    Customer Service Team Lead
    American Health Marketplace Aug 2020 - Nov 2022
    Boca Raton, Florida, United States
    • Leadership and Motivation of customer service team to meet goals and maintain accuracy and efficiency.• Training new customer service team members as well as agents on the different stages of the customer service process.• Running reports on an hourly basis to keep management, the salesforce and customer service departments up to date.• Develops and conducts targeted group coaching sessions for analysts that address Service Quality deficiencies and/or improvement opportunities.• Uses customer service expertise to assess existing practices and procedures for process improvement opportunities with all Call Center teams and sites.• Uses customer service tools to gather data and analyze trends or patterns affecting quality.• Collaborates with call quality team members to identify and streamline processes and implement process standards that enhance service delivery and the customer experience.
  • Education Dynamics
    Quality Assurance Specialist
    Education Dynamics Aug 2014 - Jan 2016
    Boca Raton, Fl
    • Analyzes/audits service incident data, emails, voice clips, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CallCenter.• Provides structured and timely recommendations; verbal and/or written feedback to Quality Manager, CallCenter leadership, CallCenter operations, analysts and the Service Quality teams.• Performs mock calls with new hires post-training to determine readiness for moving into support.• Develops and conducts targeted group coaching sessions for analysts that address Service Quality deficiencies and/or improvement opportunities.• Uses customer service expertise to assess existing practices and procedures for process improvement opportunities with all CallCenter teams and sites.• Uses CallCenter tools to gather data and analyze trends or patterns affecting quality.• Collaborates with call quality team members to identify and streamline processes and implement process standards that enhance service delivery and the customer experience.
  • Creative Overflow 365
    President And Ceo
    Creative Overflow 365 Mar 2010 - Feb 2013
    Mobile Marketing I Mobile Websites I Video Production I Facebook Marketing I Lead Generation I Twitter Marketing I Search Engine Optimization I Google Places I Web Design I Graphic Design.Utilizing innovative approaches in all aspects of marketing in-order to increase your business's market share and achieve complete client satisfaction.Expertise:Lead Generation CampaignsMobile Text Marketing ( Mobile Coupons)Social Media Management ( Twitter Marketing )Social Media Training and Consulting ( Facebook Marketing)B2B Lead Generation Campaigns ( Linkedin Training)Top 10 Google Results with VideoMobile Website DesignQR Code ExpertSMS Text Messaging Marketing ( Mobile List Building)Location Based Social Media ConsultantGoogle and Facebook Pay Per Click
  • Creative Overflow 365
    President And Ceo At Creative Overflow 365
    Creative Overflow 365 May 2010 - Oct 2011

Kevin Roberts Skills

Marketing Social Media Marketing Social Media Online Marketing Seo Lead Generation Entrepreneurship Facebook Advertising Marketing Strategy Management Graphic Design Web Design Public Speaking Event Planning Social Networking Strategic Planning Public Relations Marketing Communications Online Advertising Market Research Digital Marketing Email Marketing Blogging Radio Editing Marketing Management Media Relations Digital Media Brand Development Website Development Seo Optimization Text Marketing Market Planning Music Industry Creative Direction Corporate Communications B2b Multimedia

Kevin Roberts Education Details

  • Merit America
    Merit America
    Information Technology
  • Fmu
    Fmu
    Business Administration

Frequently Asked Questions about Kevin Roberts

What company does Kevin Roberts work for?

Kevin Roberts works for Kontent Marketing Group

What is Kevin Roberts's role at the current company?

Kevin Roberts's current role is IT Support Professional | Web Design | Digital Marketing | Graphic Design | Seo | Social Media & local marketer | Linkedin Profile Optimization Specialist | Driving leads to your Website or Business..

What is Kevin Roberts's email address?

Kevin Roberts's email address is co****@****365.com

What is Kevin Roberts's direct phone number?

Kevin Roberts's direct phone number is +195461*****

What schools did Kevin Roberts attend?

Kevin Roberts attended Merit America, Fmu.

What are some of Kevin Roberts's interests?

Kevin Roberts has interest in Nfl, Increase Customer Base, Increase Revenue, Be Found On Linkedin, Sales Guru, Mastermind, See 7, Nba, Non For Profit, Increase Market Share.

What skills is Kevin Roberts known for?

Kevin Roberts has skills like Marketing, Social Media Marketing, Social Media, Online Marketing, Seo, Lead Generation, Entrepreneurship, Facebook, Advertising, Marketing Strategy, Management, Graphic Design.

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