Help organizations achieve desired results by increasing the effectiveness of teams and individuals.Design and deliver experiential trainings and retreats that increase the capacity of team members to communicate and collaborate effectively.Coach leaders to effectively get results from their teams, enlist stakeholders, and navigate politics to make their visions real.Provide mediation and other conflict resolution services to address conflict that undermines organizational effectiveness.As a solopreneur, develop and implement sales and marketing strategy, including social media, website development, blogs, and email newsletters.

Designed and delivered professional development programs for staff and faculty on dealing with students in distress.Provided project management, training coordination, and communications for Behavioral Intervention Team.Program management to support student mental health, including suicide prevention initiatives.

Co-directed psychodramatic group psychotherapy

Developed and implemented a comprehensive learning and development program, including needs assessment, curriculum design, contracting with outside vendors, marketing, and program evaluation.Designed and delivered classroom and online learning programs on communication, collaboration, productivity, diversity, supervision, management, and leadership.Designed and facilitated custom training and team development programs for intact teams.HR partner, referral source, and liaison to departments on organizational development projects.

Consulted with subject matter experts to identify performance gaps and to propose and implement solutions for a variety of HR business processes. Designed and developed an intranet website to provide consistent and timely access to policies, procedures, and resources for Harvard Library staff in locations across the University’s campus. Facilitated translation of data into functional knowledge by providing tools, techniques and training for HR staff and directors to make better use of reporting capability.

Designed and delivered training programs such as Creating Resilient Teams, Difficult Conversations, Professional Conduct and Maintaining a Positive Workplace, and Project Management.Developed online forms, tools, and resources associated with performance management.Managed employee engagement survey implementation project at HMS including communications, testing, logistics, and presentations for senior leaders.Analyzed survey data and presented findings and response strategy to senior leadership.Developed a comprehensive engagement survey response plan, including planning and facilitating team meetings and public forums.

Performed patent, trademark, litigation, corporate, market, and competitive intelligence research using a variety of online tools.

Managed and directed all aspects of MENSA activities related to gifted children, including program planning, recruitment and management of volunteers, and development of policies and procedures.

Coordinated complaint resolution and incident reporting processes for members and providers, creating consensus on complaint responses from multiple stakeholders.Maintained database and prepared regular graphical aggregate reports. Developed new reports to convert data into useful quality indicators.