Kevin Schmidt Email and Phone Number

ShipInsure is a post-purchase tool for online merchants, enabling customers to protect their order from shipping mishaps. Built with complete customization in mind, ShipInsure secured an immediate and strong foothold in a near-saturated market, resulting in achieving $2.5M ARR within its first year of launching.Key Accomplishments:• Co-Founded ShipInsure and grew company from inception to $2.5M ARR in 12months.• Built and oversaw entire product and engineering teams, rolling out newfeatures on nearly a bi-weekly basis.• Launched differentiated core product features, securing 15 merchants ($5KMRR) for ShipInsure within 1 month of launch.• Led the development of integrations and technical partnerships, building andmaintaining key relationships to enhance product capabilities and expandmarket reach, resulting in increasing revenue by 35%.• Played a pivotal role in securing significant deals, driving ARR up by $720K in asingle month.• Aligned product strategy with market needs, driving innovation and improvingcustomer satisfaction by collaborating with various teams, stakeholders.

Zoo Halem is a boutique consultancy specializing in empowering startups and emerging brands through expert guidance in creative operations, product development, and business strategy, customized to drive sustainable growth.Key Accomplishments:• Consulted the managing of operations and delivery an original collection for the 2023 NBA All-Star Weekend from design through delivery of apparel in <90 days with $0 in cost-variance.• Conducted in-depth market analysis, causing a client to reposition certain offerings, resulting in increased client acquisition and $30K in MRR from the creation of a new product.• Created client reports with valuable insights and recommendations, retaining one client's largest customer that made up 80% of their revenue.• Executed large-scale collection project for upscale boutique brand, lowering costs by 15%, collapsing FTQ rates to one iteration, and reducing collection cycle time by 25%.• Managed large-scale creative endeavors, consulting on strategy, budgets, timelines, and team structures, maintaining a 15% under-budget average while delivering high-quality products on time.• Consulted for startups and emerging businesses/brands, providing direction on GTM strategy, product-market-fit, SOPs, and rollout strategies.• Successfully managed cross-functional and creative teams using the RACI method and Asana while getting "buy-in" from all necessary parties.Industries Consulted Within: SaaS, eCommerce, Entertainment, Apparel/MFG

Ocavu is a 3D asset management platform for AR applications that's built with proprietary pipelines, allowing streamlining of workflows and simplifies the 3D due diligence processes.Key Accomplishments:• Managed inter-team projects to develop and launch innovative software products in the augmented reality and web3 spaces, handling large-scale contracts for Lego, Nixon, Liquid Death, and more with 98% client retention.• Enabled market expansion by identifying and capitalizing on 2 key product opportunities, achieving minimal schedule variance.• Collaborated with stakeholders across the organization to identify market opportunities, define product strategy, and deliver numerous projects with minimal schedule variance.• Took a new web3 ticketing product to market, which included developing a go-to-market strategy, conducting market research, eventually resulting in the sale of the Ocavu Web3-ticketing.• Oversaw an overhaul of the metrics portal, including updating metrics, streamlining reporting, and improving data visualization, resulting in a 12% increase in portal traffic.

Now a multi-billion dollar company, Route was in its infancy when I joined the team as its third employee. I created the Account Management Department, staffed it, developed its SOPs, collateral, CRM, worked with the executive team to set OKRs, and scaled the department. I was able to succeed in helping the company go from pre-seed through to Series A.Key Accomplishments:• Built Account Management Department, achieving 95% in merchant retention by creating SOPs, collateral, and a knowledge base.• Structured onboarding/retention processes to capture and maintain $5000 rev/day when Route launched and scaled the team and processes to handle $150,00 rev/day in operations by the end of 2019.• Designed a unique pricing model for enterprise-level clients, resulting in a $750K increase in ARR in just one month.• Built customer roadmap and blueprint to refine internal process, resulting in a 15% churn reduction.

Key Accomplishments:• Led and managed an elite team of 20 field technicians where we were recognized as the #1 top-performing group in the company.• Achieved 98% aNPS scores from customers year after year proving customer satisfaction and overall team quality.• Collaborated with corporate Product Managers to test and provide feedback on new-to-market products, which included bug-reporting, creative troubleshooting, and solution proposals.• Reported perfect inventory control with a value of over $500K, reporting zero losses despite internal control systems changing regularly.• Was regularly called on to provide assistance to other teams in the surrounding area, often resulting in at least a 30% increase in sales for the entire region.