• Diagnosed problems within preset options on the control panel and reported any issue to the CTO.• Acknowledged customer issues and resolved their problems quickly and efficiently.• Collaborated with other teams to analyze options for solutions and to coordinate various development activities.•Assisted clients in understanding their available options and helped them select the right service plans for their needs.

Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise.• Demonstrated integrity and honesty while interacting with guests, team members, and managers.• Operated the drive-through window and sales register quickly and efficiently.• Greeted customers and provided excellent customer service.• Handled currency and credit transactions quickly and accurately.• Managed shifts to be the most efficient.• Trained new employees on proper procedures.

• Demonstrated integrity and honesty while interacting with guests, team members, and managers.• Operated the drive-through window and sales register quickly and efficiently.• Greeted customers and provided excellent customer service.• Handled currency and credit transactions quickly and accurately.