Kevin Rowell Email and Phone Number
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Kevin Rowell is a Principal Manufacturing Analyst at Northrop Grumman Space Systems at Northrop Grumman. He possess expertise in telecommunications, management, networking, project management, process improvement and 39 more skills. Colleagues describe him as "Kevin has an excellent work ethic as well as a great attention to details. His understanding of complex telecommunications problems was key in enabling him to present simple solution to our clients. He would be a great addition to any company because of his great attitude." and "Kevin is a highly competent professional. I’ve had the privilege to directly work with him first at Qwest Communications, and again while consulting with One Connect. Kevin possesses a unique aptitude for generating a vast amount of superior quality work given what seem to be impossible time constraints. Hence, he not only gets things done right, but also effectively and efficiently. Additionally, when called upon, Kevin consistently demonstrates first class customer service skills. In a world where the public perception has dulled a bit on the ‘Phone Company’ (i.e. Bells) and its veterans, those of us who have lived and thrived on the inside, and truly appreciate the internal gauntlet facing support personnel delivering on what may seem, externally, simple accomplishments, know that stalwarts like Kevin are the true horsepower that keep the machine moving. In my capacity, there no way I would have enjoyed the degree of success I attained if it were not for a select few individuals, of which Kevin is definitely among."
Northrop Grumman
View- Website:
- northropgrumman.com
- Employees:
- 82439
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Principal Manufacturing AnalystNorthrop Grumman May 2023 - PresentArizona, United States -
Master SchedulerExpresspoint Technology Services Oct 2014 - May 2023Minneapolis -
Customer Business AssociateLogic Pd Aug 2011 - Oct 2014Eden Prairie• Manage and monitor customer purchase orders for circuit card assemblies from initial input to final billing, ensuring accuracy amidst changing demands and flexible delivery schedules resulting in timely delivery of product• Coordinate ongoing program transfers between manufacturing facilities, assuring no disruption in customer demand• Develop and maintain effective, proactive communication with customers, planning, purchasing and manufacturing focusing on product quality, continuous improvement, coordination of deliveries (both domestic and international), product availability, pricing, billing and on-time delivery• Conduct frequent demand forecast uploads and maintain safety stock/order point quantities for 200+ assemblies• Collaborate with a cross-functional local team and a remote manufacturing facility to obtain first-hand information from the production floor regarding issues, capacity and constraints to adapt the customer schedule based on real-time information and provide proactive updates to the customer• Provide regular analysis and reports to management, customers and team members• Generate daily/weekly reports to customers detailing open orders, production schedules, finished goods, on time delivery, scheduled and actual shipments• Provide internal support for international shipments, including ITAR (International Traffic in Arms Regulations) -
Network Account ExecutiveMatrix Communications Jul 2009 - Jan 2010Plymouth, Mn• Built strategic relationships with new and current customers to secure new revenue within the traditional Matrix network services product offerings including local, long distance, and data services• Partnered with Matrix hardware representatives to deliver a consultative sales approach and a value-added business solution for each customer• Maintained ongoing customer inventories of services and contracts with an emphasis on renewals and upgrades -
Project & Provisioning ManagerOne Connect Ip, Zianet Mar 2006 - Jun 2009Albuquerque, New Mexico Area• Managed the provisioning team ensuring timely, accurate installation of simple to complex voice, internet and data networks• Provided pre/post-sales support including service availability checks, service quotes, and order disputes• Developed a new electronic sales package for the outside sales team that simplified quotes and order forms, increased efficiencies across the entire company and provided consistent sales material• Managed processes and procedures, writing employee training and internal communications• Generated monthly analysis reports for executive management detailing internal/external network usage and related costs• Developed and maintained relationships with vendors to ensure orders and installations were handled smoothly and efficiently and any problems were dealt with promptly, increasing customer satisfaction• Acted as a liaison between sales, provisioning, management and customers, providing a conduit for open communication and improved customer service
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Project CoordinatorRealize Communications Sep 2004 - Feb 2006Albuquerque, New Mexico Area• Managed implementation of new customer voice, long distance and data network services as well as new and contract delivery or renegotiation.• Maintained customer specific inventories of services and accounts providing monthly reports to customers• Managed customer carrier contracts with an emphasis on renewals and upgrades• Established and fostered productive relationships with several present and former Qwest “large business” customers to assist them in maintaining, upgrading and modifying their local voice, internet and data networks
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Account ConsultantQwest Communications Jun 2003 - Jan 2004Albuquerque, New Mexico Area• Managed multiple “Major” accounts billing $10,000/month or more for Qwest National Business Group • Coordinated complex voice and data network installations with customers and within Qwest, ensuring timely delivery, accurate billing and customer satisfaction• Utilized knowledge of multiple Qwest products and procedures to effectively manage numerous ongoing projects• Negotiated billing disputes to ensure both customer and company satisfaction and retain customer services -
Project AnalystQwest Communications Mar 2001 - May 2003Greater Minneapolis-St. Paul Area• Planned, managed, and coordinated complex projects related to “Local Number Portability” in Qwest’s Competitive Order Processing Center supporting customers in Qwest’s Global Business, Government, and Education markets (This process allows customers to retain existing phone numbers when changing providers)• Interfaced with customers, multiple Qwest Operations groups, and competitive local exchange carriers regarding complex voice and data projects requiring multi-organization configuration and implementation in several states• Provided twenty-four hour project support and guidance, often scheduling and completing overnight projects for the largest customers or those requiring special attention (hospitals, military installations, Fortune 500 companies) -
Sales & Service ConsultantQwest Communications Jul 1999 - Apr 2001Greater Minneapolis-St. Paul Area• Served as a single point of contact for fellow Sales Consultants who needed technical assistance while they assisted customers. This position often required stepping in to speak directly to customers and taking over the call if necessary• Provided emergency consultation for Qwest Small Business clients experiencing loss of services and prioritized work in multiple Qwest systems across 14 states to restore service as soon as possible• Acted as an extension to the Qwest President’s office for extreme escalations involving everything from loss of service to ongoing billing disputes
Kevin Rowell Skills
Kevin Rowell Education Details
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Communications Public Relations
Frequently Asked Questions about Kevin Rowell
What company does Kevin Rowell work for?
Kevin Rowell works for Northrop Grumman
What is Kevin Rowell's role at the current company?
Kevin Rowell's current role is Principal Manufacturing Analyst at Northrop Grumman Space Systems.
What is Kevin Rowell's email address?
Kevin Rowell's email address is kr****@****ail.com
What is Kevin Rowell's direct phone number?
Kevin Rowell's direct phone number is +176354*****
What schools did Kevin Rowell attend?
Kevin Rowell attended Eastern New Mexico University.
What skills is Kevin Rowell known for?
Kevin Rowell has skills like Telecommunications, Management, Networking, Project Management, Process Improvement, Voip, Sales, Customer Service, Cross Functional Team Leadership, Account Management, Solution Selling, Program Management.
Who are Kevin Rowell's colleagues?
Kevin Rowell's colleagues are Calvin Hendrix, Diane F., Mike Snow, Don Widenhoefer, Enrique Balber-Valdez, Joanne Woestman, Tom Reese.
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