Keya Gupta Email & Phone Number

Amsterdam, North Holland, Netherlands

Providing dedicated Implementation support for the business top strategic and most commercially important corporate customers. Collaboration with customer and business management team to understand the business requirements and deliver the project roadmaps.Develop and execute an appropriate implementation plan for onboarding, testing and launch for Tier 1 and 2 strategic customers.Nominated as a Top 5 performer in the EMEA region in customer excellence.Accelerate Program participant 2024 cohort for high performing individuals at World Pay.

Amsterdam, North Holland, Netherlands

Technical Implementation expert onboarding new business clients across various verticals from Retail to Crypto and travel.In depth knowledge about scheme rules, PSDII and optimising payment flows.Knowledgeable in online B2C payments, authorization processes, and global alternative payment methods.Collaborated closely with payment orchestrators and acquirer banks to optimize payment processing and address any issues.Identified innovative ideas and strategies to improve the customer experience of the payment process, exploring new technologies and seamless payment options.Deep expertise in Omni channel solutions to accommodate customer demand.

Amsterdam Area

Managing complete technical integration of Ingenico’s payments engine with the E-Commerce platforms of merchants from various verticals namely Retail, Travel, Digital goods and services. Consulting merchants in helping them find and integrate the best payment solution for their businesses. Involved in the preparation of go-live plan, transaction monitoring, and analysis. Guiding developers through implementation of RESTful APIs. Coordinate and align with various internal teams for improvement of our solution to suit the customer and the market demands.

Amsterdam Area, Netherlands

The Client Project Manager (CPM) is responsible for managing multiple client integration projects (e-commerce merchants) and their subsequent changes.Within the scope of a project, I manage the scope assessment, requirements gathering, end-to-end supplier boarding and coordinate the deliveries of a dedicated team of experts in the areas of Credit and Risk, Technical Integration, Legal, Pricing and Compliance.As a CPM, I provide support to clients in completing required KYC documentation required by Ingenico and its payment providers and perform operational tasks related to their project/change portfolio. The CPM role require remote and face to face merchant interaction and needs to be supported by strong communication and organizational skills.

Hoofddrop, The Netherlands

A VAM is responsible for boarding the merchants with the acquirers ( banks and other suppliers). As a VAM, I have boarded new and add-ons to existing merchants with the various acquiring and alternative payment partners of Ingenico within agreed SLAsI Initiated and maintained the back-office and front office merchant configuration and set-up within the internal infrastructure. I have been as a second line support to merchant services for troubleshooting/errors reported by the merchants.Being in this role I had to work closely with the Implementation team and the credit-risk team. This role required a lot of precision as it included configuration of merchants on the systems which have direct impact on the live business of the merchants.

New Delhi Area, India

Teaching Physics and mathematics to high School Students,under the IGCSE Curriculum.Planning and organizing "Science" study tours."Science"" Curriculum Development for CBSEi International Schools.

Hyderabad Area, India

Guwahati Area, India

Master'S Degree, Physics

M.Sc in Physics with specialisations on Thermodynamics , Quantum Mechanics and Material sciences.

Bachelor Of Science (Bsc), Bachelor Of Education, Physical Sciences, Mathematics And Education

Cbse