• Develop and implement strategies to increase donations and support• Manage relationship with key donors, ensuring ongoing engagement and stewardship• Manage grant writers, event planners, and communication staff• Oversee the planning of fundraising and donor appreciation events• Intercepts and resolve all correspondence regarding contractor and vendor payments• Created a tracking system to manage the issuing of grant awards• Collaborate with executive team and departments on communications and marketing for fund raising events• Created all forms used to collect awardee information to be used in the completion of wire transfers• Improved employee workflow by introducing a reporting system that requires minimum administrative skills to use• Sourced and implemented an expense tracking platform that is used to track all internal employee expenses, the use of corporate cards, and employee reimbursements• Assisted with employee onboarding• Assisted in quarterly tax preparation• Coordinated several executive trips for organization tradeshows

• Process complex billing and pay adjustments for both the customers as well as the talents• Manage the billing and invoicing of 30 special handling accounts that bill weekly as well as monthly• Update the pay and bill analysis to reflect the amount of adjustments completed by our team that are over $10,000 or less than -$10,000• Correspond with the customers’ representatives at the branches of Randstad regarding disputes over billing/pricing• Coordinate customer setup and billing specifics• Train new employees on daily operations • Troubleshoot billing and pay errors due to improper customer setup• Reorganized billing department to create separate teams for special billing and standard customers adjustments

• Contact customers concerning the status of their accounts• Reconcile customer payments against invoice charges• Collect funds that are delinquent 60 or more days• Conduct mass letter campaigns with the intentions of collecting past due funds• Trained new employees on the daily operations of the billing support specialist position• Correspond with customers regarding disputes on their accounts• Delegated customer disputes to the appropriate departments for resolution• Troubleshoot several accounting errors regarding customer accounts• Reduce entire profile delinquency for accounts with balances over 60 days significantly each period

● Responsible for maintaining all Accounts Receivables from all electronic & cash purchases● Responsible for accounting and record keeping of all cash transactions through cash tills before resetting daily● Generate reports to show reconciled transactions from each employee’s daily till● Prepare daily balance sheet reflecting each cashier’s daily totals● Reconcile customer payments against invoice charges on billing reports● Prepare all deposit transmittals from the previous days totals to be submitted to the central branch● Processed 3-5 deposit transmittals from partner locations to be submitted to the central branch daily● Troubleshoot all cashier system reporting failures as needed● Maintained accounting ledgers by verifying all deposit journals against the cashier’s office deposit ledger● Create monthly journals reflecting the store’s department charges , scholarships, and revenue against current inventory● Assisted with month end closing procedures● Keep electronic and physical record of all inventory for reconciling purposes● Assist cashiers with consumer calls relating to billing or accounting inquiries from the branch office and partner locations● Responsible for training all new employees on general process, procedures, and system flow

Responsible for updating all of the employee insurance forms, document submissions, and deadlines•Responsible for updating and maintaining all employee work related medical records electronically and using hard copy files •Assisted all new and existing employees with enrolling in new benefits plans, make changes to existing benefits, and update new information as it became applicable•Created, updated, and maintained Excel Spreadsheet that tracked past employee records•Processed and maintained ledger containing all destroyed files.•Responsible for organizing, and making readily available all employee HIPAA files as needed•Responsible for organizing the County Food drive to support less fortunate individuals, and a city-wide front lawn tax sale•Responded to all consumer calls regarding city related issues, and redirected to appropriate personnel if necessary