Keyeanna Saunders Email & Phone Number

Sacramento, California, United States

Sacramento, California

Directly supervise all employees, facilitate top quality communication among patients, physicians, employees and Corporate Administrative Staff. Accountable for hiring, coaching, cross-training, and employee performance evaluations. Responsible for surgery scheduling and ensuring all operational clinical requirements follow AAAHC guidelines. Audit safety and surgical logs, patient charts, monitor interactions with patients and quality-control of various accounting reports. Resolve issues such as employee relations, customer service, ordering or materials and requisitions, financial issues and patient complaints. Assess and analyze patient flow, wait times, and schedules. Create and maintain all staff schedules (i.e. Physicians, Medical staff, Administrative). Complete payroll functions including reviewing employee time cards, time off requests and surgical tracking logs for accuracy.

Roseville, Ca

Responsible for hiring, coaching, cross-training, and employee performance evaluations, examined financial statements and facilitated group discussions and team meetings, performed store operations and monitored progress, dealing with customer queries and complaints, managed lunch breaks and time sheets, assisted with decrease of shrink (2%) by applying great loss prevention techniques, motivating staff to assist with meeting sales goals.

Sacramento, Ca

Provide a high level of customer service in a prompt and timely manner, handled and paid out money according to policy and procedure, maintain cash accuracy controls and effectively control cash variances, ensured customer complaints were handled with a sense of urgency by using good judgment and superior customer service, adhere to operational security and LP policies as per company policy including all open and closing procedures.

Human Resources Management Certificate

Bachelor'S Degree, Health Care Administration/Management