Keyla Eusebio, M.Ed. Email & Phone Number

United States

Boston, Massachusetts, United States

• Provide holistic advising to students that boasts a 100% first-year retention rate and 92% six-year graduation rate.
• Assist with management of the office's $150K budget and website content.
• Manage a diverse portfolio of scholarships serving 190 historically marginalized students with the goal of increasing student matriculation, retention, and graduation rates.
• Oversee the Torch Scholarship selection process with direct responsibility for data collection, management, and distribution; external communication; and coordination of a full-day virtual interview experience for.
• Design a college based transitional programming for first-generation students focused on identity development, financial literacy, building cultural capital and utilizing academic campus resources.
• Administer the professional development and training of 3 Student Assistants which included 4 day training to fulfill diversity and inclusion, emergency management and student development learning outcomes.

• Developed professional development resources and training to build upon the culture of learning for higher education and non-profit organizations.
• Create learning materials and deliver training, with the following DEI topics and frameworks for learners to gain cultural competence in topics such as race and ethnicity, systems of power and oppression, combating.
• Collaborate with key stakeholders to develop strategy for creating and refining DEIB initiatives and services
• Facilitate trainings for groups ranging from 15 to 200 people

Smithfield, RI

• Develop an individual recruitment plan consisting with the College's Strategic Enrollment Plan for each semester as well as participate in the creation of a team recruitment plan.
• Present information to prospective families and students regarding Bryant University’s academic, social and professional experiences and opportunities.
• Identify resources that optimize the visibility and presence of the College among diverse audiences and communities for recruitment purposes.
• Complete weekly activity reports to include documentation of recruitment/outreach activities and student appointments.
• Providing outstanding customer service to recruit students to the College's programs.
• Update and maintain the data in CRM; including prospects through enrollment.

Bristol, Rhode Island, United States

• Coordinated the success and affinity initiatives ILAPS, SOAR Program dedicated to the retention and support of underserved students.
• Advised the Multicultural Student Union and helped with event planning, program development and managing a $28,000 budget.
• Developed a core curriculum for the SOAR Program designed to mentor 15 diverse students in their academic success, identity development, community leadership, financial literacy, and the challenges of college life.
• Supervised of 30 work study students and 1 AmeriCorps VISTA focused on access and success.
• Assisted the Director and Chief Diversity Officer with the coordination and implementation of initiatives, programs and practices that support institutional strategies to foster diversity, equity and inclusion.
• Utilized Technolutions Slate to identify eligible students to participate in the Intercultural Leadership Ambassador Program (ILAPS) in collaboration with Admissions.

• Served as Direct-Connect in First Year Experience office for a selected group of approximately 250 new students in the MAP-Works. system; conduct outreach to students of concern, act as a general resource for all new.
• Participated in Open House and Accepted Student Days by developing resource handouts, staffing tables, and answering questions.
• Researched best practices and current trends in first year experience programs across the country and make recommendations for integration and implementation into current structure.
• Assisted in staffing FYE events on campus such as Convocation/Opening Day/FYRE, Career Fair, and more.
• Implemented and developed assessments for various first year initiatives and making recommendations for future development and expansion.
• Devised outreach initiatives and programmatic elements to support various special populations at the institution including first-generation students, transfer students, and international students.

Salem, MA

• Maintained a calendar of appointments for assigned counseling and health services departments.
• Greeted students and answer telephone, transfer calls, take messages, and respond to questions and requests.
• Communicated in person by telephone and through e-mail with faculty/staff, students, and former students.
• Handled personal medical information with professionalism and confidentiality in compliance with HIPAA policies.
• Scanned, input and organized important medical records and forms into Point&Click software.

Greater Boston Area

• Assisted the professional staff with the development, coordination and implementation of educational, cultural, and inclusion programs across the institution.
• Developed creative engagement with social media, website & other sources of communication.
• Advised the My Brother’s Keeper as well as the Wentworth Women’s Council in regard to programming and planning campus wide events to increase student engagement.
• Implement special projects which includes initiatives to address current trends and issues within the Wentworth community as well as general society.
• Facilitated conversations regarding topics of race, religion, and gender identity with undergraduate participants in cultural organizations to increase their cultural awareness.
• Maintained professional relationships with other offices who serve underrepresented populations.

Worcester, Massachusetts

• Aided in the professional development and supervision of 3 Program Coordinators (PC), 11 Program Assistants (PA), and 24 Residential Program Assistants (RPA).
• Planned and implemented a three day summer staff training to fulfill diversity and inclusion, emergency management and student development learning outcomes.
• Organized 400+ housing assignments for residential program participants while being inclusive of each person's gender identity.
• Served in an on-call rotation, which included going to the local hospital for transports, participating on rounds in both female and male residence halls, answering emergent issues while on duty and managing 12 am.
• Collaborated with co-Graduate Interns to facilitate activities and ensure the safety of participants during evening and weekend activities during non-traditional hours.
• Communicated with guardians and served as the professional contact for the dismissal and arrival of participants, including early arrivals, and late departures.

Kingston, Rhode Island

• Responsible for crisis management and servicing residents during non-traditional on-call hours.
• Supervised and maintained a floor of up to 60 residents including upperclassmen in apartment style living.
• Addressed community concerns and mediated roommate conflicts to maintain positive living conditions.
• Developed programs for residents which adhered to a diversity appreciation, relationship building, and life after college learning model.
• Collaborated with other co-RA’s to record the accurate documentation of student misconduct, building safety hazards, and daily operations.

Kingston, Rhode Island

• Created an energetic touring experience by greeting prospective students and leading informative tours.
• Shared personal first-hand experience of being a freshman during presentations with students and parents.
• Managed and organized administrative files and paperwork filled out by prospective students.

Graduate Certificate, Computational Social Science

Master Of Education - Med, Higher Education In Student Affairs

Bachelor Of Arts - Ba, Sociology And Communication Studies