Katie Falkiewicz Email & Phone Number

New Jersey, United States

Ocean City, New Jersey, United States

• Develop and implement store business plan for the new store based on local market, mission and financial objectives• Build rapport with new clientele and promote products through professional communication and use of sales process• Profile market competition through research, on-site visits, customers opinion and product testing• Manage overhead expenses, merchandising and inventory of store• Responsible for all aspects of Human Resources including recruiting, hiring, training and retention

Northfield, Nj

• Develop relationships with clients to build business and increase profit for both parties• Actively participate with team to ensure smooth operation and flawless customer service• Manage time and resources to ensure work is completed efficiently, deliveries are on time and KPIs met• Assist in developing store success plan, monitoring business, and implementing change where necessary• Aids in determining staffing needs, recruiting store employees, and establishing work schedules• Educate and develop part-time associates in all areas of business

Atlantic City, Nj

• Establish commonality and build rapport with current and prospective owners• Deliver presentations outlining company credibility as well as product features and benefits• Actively listen to clients while leveraging product knowledge and current promotions to close the sale• Utilize cost build-up to influence buying decisions• Daily, weekly, and monthly goal setting and tracking• Licensed NJ Real Estate Agent

Howell, Nj

• Responsible for a 10,000 square foot facility with over $1 million in merchandise and a full-service salon • Developed an action plan which took store from -$45,000 to +$20,000 in total store sales within 3 months• Ongoing planning and commitment to continue exceeding targets• Direct reports included 5 managers and 25 associates• Networked, recruited, hired and on-boarded employees in compliance with company and state standards• Daily schedule and payroll management including time and attendance approval• Passionate about team growth and development often leveraging strengths to overcome opportunities• Displayed integrity and courage when handling difficult situations• Held self and others accountable for results in assigned areas• Championed operational standards within the districtSecondary Role: Retail Market Trainer• Assisted district peers through weekly touch bases and trainings• Supported District Manager with assigned tasks such as leading conference calls and new store openings• Sought feedback from district on roadblocks and compiled to report to District Manager• Researched and initiated new and innovative processes in order to promote continued company growth

Freehold, Nj

• Responsible for assisting with all aspects of managing a high-volume retail store, inclusive of the salon• Assists in leading multiple teams including retail, prestige, and salon• Recruits, interviews, and hires non-management staff through an online application tool (Kronos) in accordance with company hiring policies and procedures• Delivers training and coaching to maintain brand integrity and promote sales within all store areas• Demonstrates a high level of professionalism when interacting with internal and external guests• Analyze key performance indicators to create and initiate action plans which positively metrics • Maintains operational accountability for meeting or exceeding budgeted sales, service, guest satisfaction, and profitability goals• Ensures store is set to standard in regards to pricing, marketing of current promotions, and store brandingSecondary Role: Part Time Set Coordinator • Travels to locations within district to execute new store set up, relocations, and boutique counter installs• Leads and trains store teams in planogram process, store systems, and store presentation standards• Provides coaching and feedback to store management on areas of improvement and team talent• Works closely with corporate partners to resolve any issues and communicate unexpected roadblocks• Leaves communication and follows up on any unresolved concerns prior to departure from location

Saddle Brook, Nj

• Engaged in open communication with customers and vendors to build strong relationships, ensure smooth workflows, and address any concerns• Facilitated product development through sourcing packaging, evaluating costs to create sales prices, and complete packaging specifications for customers• Focused on speed to market while maintaining quality and integrity • Placed and managed purchase orders, time lines, and transit of materials• Used out-of-the-box thinking in order to resolve problems• Owned high-profile accounts such as: Estee Lauder, Avon, and C-Care• Managed a multi-million dollar start-up account, Hello Products o Facilitated in product development including the design and production of 3 unique packages and building of 20 custom commercial molds between 11 different vendors o Made sure communication, data, and samples were correctly transferred via telephone, email or parcel service o Arranged transportation of goods from manufacturer to fill plant under tight timelines• Proven ability to grow an account from $10K GP to $100K GP in one year• Partner Recipient of Package of the Year Award for the Hello Products line

Manahawkin, New Jersey

• Assisted Operations Manager with daily store replenishment, merchandise flexing process, Key Corporate Communication execution, and store cleanliness standards including: physical inventory preparations, and merchandising, visual standard, and opening/closing procedures• Ensured all company policies, standards, and procedures were maintained and followed in a consistent manner so clients left feeling satisfied• Directed the Out Of Stock, Cycle Count, Return To Vendor, Return To DC, product break up, and Destroy In Field processes• Was accountable for Audit Loss Prevention, meeting On Target standards, and in-stock positions• Assisted with the promotion of ULTA sales and loyalty programs• Trained and managed performance of the task team• Managed backroom, roll arounds, and bunkers

Bachelor'S Degree, Psychology, Cum Laude; Gpa: 3.69

Activities and Societies: Tau Sigma National Honor Society, National Society of Leadership and Success

Psychology

Activities and Societies: Alpha Epsilon Phi