Katie Falkiewicz Email & Phone Number

New Jersey, United States

Ocean City, New Jersey, United States

• Develop and implement store business plan for the new store based on local market, mission and financial objectives
• Build rapport with new clientele and promote products through professional communication and use of sales process
• Profile market competition through research, on-site visits, customers opinion and product testing
• Manage overhead expenses, merchandising and inventory of store
• Responsible for all aspects of Human Resources including recruiting, hiring, training and retention

Northfield, NJ

• Develop relationships with clients to build business and increase profit for both parties
• Actively participate with team to ensure smooth operation and flawless customer service
• Manage time and resources to ensure work is completed efficiently, deliveries are on time and KPIs met
• Assist in developing store success plan, monitoring business, and implementing change where necessary
• Aids in determining staffing needs, recruiting store employees, and establishing work schedules
• Educate and develop part-time associates in all areas of business

Atlantic City, NJ

• Establish commonality and build rapport with current and prospective owners
• Deliver presentations outlining company credibility as well as product features and benefits
• Actively listen to clients while leveraging product knowledge and current promotions to close the sale
• Utilize cost build-up to influence buying decisions
• Daily, weekly, and monthly goal setting and tracking
• Licensed NJ Real Estate Agent

Howell, NJ

• Responsible for a 10,000 square foot facility with over $1 million in merchandise and a full-service salon
• Developed an action plan which took store from -$45,000 to +$20,000 in total store sales within 3 months
• Ongoing planning and commitment to continue exceeding targets
• Direct reports included 5 managers and 25 associates
• Networked, recruited, hired and on-boarded employees in compliance with company and state standards
• Daily schedule and payroll management including time and attendance approval

Freehold, NJ

• Responsible for assisting with all aspects of managing a high-volume retail store, inclusive of the salon
• Assists in leading multiple teams including retail, prestige, and salon
• Recruits, interviews, and hires non-management staff through an online application tool (Kronos) in accordance with company hiring policies and procedures
• Delivers training and coaching to maintain brand integrity and promote sales within all store areas
• Demonstrates a high level of professionalism when interacting with internal and external guests
• Analyze key performance indicators to create and initiate action plans which positively metrics

Saddle Brook, NJ

• Engaged in open communication with customers and vendors to build strong relationships, ensure smooth workflows, and address any concerns
• Facilitated product development through sourcing packaging, evaluating costs to create sales prices, and complete packaging specifications for customers
• Focused on speed to market while maintaining quality and integrity
• Placed and managed purchase orders, time lines, and transit of materials
• Used out-of-the-box thinking in order to resolve problems
• Owned high-profile accounts such as: Estee Lauder, Avon, and C-Care

Manahawkin, New Jersey

• Assisted Operations Manager with daily store replenishment, merchandise flexing process, Key Corporate Communication execution, and store cleanliness standards including: physical inventory preparations, and.
• Ensured all company policies, standards, and procedures were maintained and followed in a consistent manner so clients left feeling satisfied
• Directed the Out Of Stock, Cycle Count, Return To Vendor, Return To DC, product break up, and Destroy In Field processes
• Was accountable for Audit Loss Prevention, meeting On Target standards, and in-stock positions
• Assisted with the promotion of ULTA sales and loyalty programs
• Trained and managed performance of the task team

Bachelor'S Degree, Psychology, Cum Laude; Gpa: 3.69

Activities and Societies: Tau Sigma National Honor Society, National Society of Leadership and Success

Psychology

Activities and Societies: Alpha Epsilon Phi