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Kevin Fitzpatrick Email & Phone Number

Program Director Global Services at Ciena
Location: Atlanta Metropolitan Area, United States, United States 13 work roles 2 schools
1 work email found @arista.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email k****@arista.com
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Current company
Role
Program Director Global Services
Location
Atlanta Metropolitan Area, United States, United States
Company size

Who is Kevin Fitzpatrick? Overview

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Quick answer

Kevin Fitzpatrick is listed as Program Director Global Services at Ciena, a company with 10127 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at arista.com and a matched LinkedIn profile for Kevin Fitzpatrick.

Kevin Fitzpatrick previously worked as Account Governance / Tier 1 Enterprise & Federal at Arista Networks and Services Management Director at Juniper Networks. Kevin Fitzpatrick holds Computer Science, Business Management from Mercer County Community College.

Company email context

Email format at Ciena

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{first_initial}{last}@arista.com
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Profile bio

About Kevin Fitzpatrick

A Confident, Established, Business and Service professional with 30+ years of experience in the Telecommunications and I/T industry. Over 20 years of experience in Senior Leadership roles. Proven track record building and leading diverse teams to deliver focused results. Highly effective in cultivating relationships with customers and other internal functional teams. Strategic “big picture” thinker with the ability to create Short Term Tasks to reach and attain Long Term Goals. Crisp Communicator and motivational people manager.

Listed skills include Telecommunications, Managed Services, Outsourcing, Program Management, and 46 others.

Current workplace

Kevin Fitzpatrick's current company

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Ciena
Ciena
Program Director Global Services
Atlanta, GA, US
Website
Employees
10127
AeroLeads page
13 roles

Kevin Fitzpatrick work experience

A career timeline built from the work history available for this profile.

Program Director Global Services

Atlanta, GA, US

Account Governance / Tier 1 Enterprise & Federal

Current

Atlanta Metropolitan Area

Sep 2020 - Present

Services Management Director

Atlanta, Georgia

Apr 2017 - Sep 2020

Director Customer Experience & Service Delivery

Alpharetta, GA

Convergent is raising expectations for on-site digital experiences. With 35 years of innovation, hundreds of thousands of locations deployed and award-winning creative, Convergent is transforming the very industry in which it operates. Our cloud-based digital media platform and radical new approach to dynamic content creation and management elevates the.

Jul 2016 - Apr 2017

President

Windswept Consulting, Llc

Greater Atlanta Area

Strategic Operational and Service Delivery Consulting, leveraging ITIL Foundations and Project Management Methodologies.

May 2012 - Jul 2016

Vice President - Americas Operations

Smi Technologies

Greater Atlanta Area

Oct 2013 - May 2016

Service Delivery Management

Greater Atlanta Area

Jul 2012 - Jul 2013

Vice President Service Delivery - Global Collaboration Services

Pgi

Account Management and Global Service Delivery excellence. Responsible to Transform Global ServiceManagement as a Value Differentiator * Led Account Growth year over year of 150+% for Key Global Account.Successfully transformed Global Service Management functionally across Regions (NA, APAC, & EMEA). Increased CSAT (Net Promoter Score) across Global.

Apr 2010 - Mar 2012

Director - Global Service Operations

Led Managed Services P&L and Initiation of Aviat Networks first Outsourced Managed Service. * Built Managed Services Business Unit via transformation of Legacy Maintenance Services.Transformed Cost Center to a $1.5Mil Revenue Stream in 9 months. Re-Engineered Global Project Management Processes and established Global PMO Office, including implementation of.

Jun 2009 - Mar 2010

Director & Sr. Manager

Responsible for Service P&L, Service Delivery, and Customer Satisfaction across Global Accounts headquartered in North America, and Nortel's Managed Services customer base. Program accountability for a Major North American Carrier customers' Voice over IP Deployment converting traditional Phone Lines to IP technologies. Lead Due Diligence prime for Global.

Oct 2000 - Apr 2009

Director - Network Operations

Prism

Responsible for all Operations Budgets, Training, Reporting Metrics and Standards Compliance for Startup CLEC. * Managed Contractual Deliverables due Prism by Nortel for the National Network deployment and Operational startup of a 32 City Voice and Data network. Primary deliverables were Network Management, Change Management, Field Maintenance, and Network.

Sep 1999 - Oct 2000

Project Manager

At&T Solutions

Responsible to Project Manage the Transition of Outsourcing deals from Sales into Service Delivery. Transactions were 90 Day projects with a fixed Cost Model. * Accomplished 3 Transition Projects in < 1 year. All 3 were delivered under budget and on time. Project Verticals included the NA Automotive Sector, State Government, and Back Office Financial.

Dec 1998 - Sep 1999

Project Engineer

Mci International

Internal CommunicationsResponsible for all Voice, Data, and Video services provided to the MCI International division and International Call Center Systems support and processes. * Designed, Managed, & Implemented LAN/WAN connectivity for MCII Overseas offices to MCI Corporate Backbone network.Researched, Designed & Implemented a VoATM Solution on MCII's.

Aug 1991 - Dec 1998
Team & coworkers

Colleagues at Ciena

Other employees you can reach at ciena.com. View company contacts for 10127 employees →

2 education records

Kevin Fitzpatrick education

Education record

Notre Dame High School
FAQ

Frequently asked questions about Kevin Fitzpatrick

Quick answers generated from the profile data available on this page.

What company does Kevin Fitzpatrick work for?

Kevin Fitzpatrick works for Ciena.

What is Kevin Fitzpatrick's role at Ciena?

Kevin Fitzpatrick is listed as Program Director Global Services at Ciena.

What is Kevin Fitzpatrick's email address?

AeroLeads has found 1 work email signal at @arista.com for Kevin Fitzpatrick at Ciena.

Where is Kevin Fitzpatrick based?

Kevin Fitzpatrick is based in Atlanta Metropolitan Area, United States, United States while working with Ciena.

What companies has Kevin Fitzpatrick worked for?

Kevin Fitzpatrick has worked for Ciena, Arista Networks, Juniper Networks, Convergent, and Windswept Consulting, Llc.

Who are Kevin Fitzpatrick's colleagues at Ciena?

Kevin Fitzpatrick's colleagues at Ciena include Fiona Hickson, Jacob Lorne, Saksham Singh, Nishikant Kumar, and Greg Kobilarcsik.

How can I contact Kevin Fitzpatrick?

You can use AeroLeads to view verified contact signals for Kevin Fitzpatrick at Ciena, including work email, phone, and LinkedIn data when available.

What schools did Kevin Fitzpatrick attend?

Kevin Fitzpatrick holds Computer Science, Business Management from Mercer County Community College.

What skills is Kevin Fitzpatrick known for?

Kevin Fitzpatrick is listed with skills including Telecommunications, Managed Services, Outsourcing, Program Management, Enterprise Software, Strategy, Voip, and Six Sigma.

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