Katie Fullmer Email & Phone Number

United States

• Nov-2017 to Current: Large Software Company – SMB Customer Targeting, Program ManagerProgram Manager for CloudAscent. CloudAscent uses data driven models powered by AI, ML, and customer intelligence to deliver targeted.
• Transitioning the program to a new partner tool which drives a universal partner experience. Drove requirements for the new program as they onboarded partners and cross collaborated based on the Customer to Partner.
• Provided reporting feedback and enhancement requirements to support consistency across systems and allow comparison to the existing Customer to Partner Connector.
• Drove decommissioning of the existing tool to close out on all processes and reporting. Communicated this out to all 50 subsidiaries onboard and supported the transition to the new tool.

Greater Seattle Area

• Caiman Consulting is a Seattle-based business consulting firm with a unique approach centered on client results. We are a high-impact firm that helps clients not only think through and analyze business challenges and.
• Serving as the primary liaison between IT services and the business, coordinating the associated cross functional teams
• Working directly with the CIO and other C-Suite Leaders to develop a service line approach that enables cloud technology solutions for all 1800 employees
• Developing user stories for solutions, driving to planned project milestones with weekly status reporting to CIOJuly-2014 to Dec-2015: Large Software Company – Customer to Partner Connector, Project Manager
• Expanding the program from 6 to 38 countries onboard, increasing partner base from 450 to 1800 Partners and $5M in won revenue and 10x in the pipeline. Driving customer and partner satisfaction and providing a closed.
• Integrating reporting for increased consistency across systems and developing individual program reporting

Telecommunications Client

• Sept-2013 to Mar-2014: Project Manager
• Developing and Implementing the Change Control Plan and structure for the business
• Developing release management communications in regards to project change request
• Collaborating with downstream teams to drive project implementation and direction of release
• Communicated with business sponsors to demonstrate the capabilities of the implementation Jun-2011 to Sept-2013: Application Project Manager
• Managing 6 simultaneous deployments per year, each representing $1 Mil - $2.2 Mil, in support of the client’s strategic initiatives