Kayla G. Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

- Build and foster long-term relationships with players, stakeholders, and external venues- Manage interdepartmental communication to provide deliverables in accordance with project plan roadmaps- Communicate project progress and preemptively identify roadblocks for delegation and reprioritization to meet tight deadlines-Develop automated Google Sheets and Excel documents to manage spreadsheets and visualize specified data for executive reports- Conduct product research on player feedback, competitors, gaming trends, and purchase data with emphasis on new slot and feature launches for stakeholders - Provide detailed analysis reports influencing decision-making with a focus on business needs and player experience - Research, propose, and design in-game features and marketing events to promote player engagement*Double Down: Casino (PC, iOS, Android) *Double Down: Fort Knox (iOS, Android)*Double Down: Classic Slots (iOS, Android)*Double Down: Ellen's Road to Riches (iOS, Android) *Undead World: Hero Survival (iOS, Android)*Bingo Cash Me Out Bingo: Win Cash (iOS, Android)*Unannounced Projects (PC, iOS, Android)

Seattle, Washington, United States

- Created and published internal processes and documentation for handling recurring player problems for N.A., LATAM, SEA, and OCEANIA regions - Led and supported Legendary Support projects with detailed write-ups to document process, budget, progress, and personal impact on the players’ experience - Managed onsite and offsite international teams by directing workflows, researching team questions, and providing feedback for internal processes- Collaborated with Merchandising lead and separate vendors to monitor sales, quality assurance, and live shipping issues- Facilitated monthly meetings with leadership to strategize on potential player pain points with new feature launch- Investigated and actioned fraudulent account activity, gameplay, and purchase behaviors*League of Legends (PC)*League of Legends: Wild Rift (iOS, Android)*Legends of Runeterra (PC, iOS, Android)*VALORANT (PC)

Seattle, Washington, United States

- Specialized in kosher-certified baking methods as the lead weekend baker- Anticipated daily stock needs with attention to holidays, sporting events, and catering influxes - Communicated and planned inventory shipments with leadership and external vendors

Seattle, Washington, United States

- Monitored and communicated available and necessary stock of kitchen inventory - Trained, mentored, and oversaw new hire onboarding- Prepared all 50+ food items available across the full menu

Redmond Washington

- Designed and implemented menu and settings pages, buttons, in-game pop up menus, and functional design elements- Conduct UX research to design in-game purchase cosmetic hierarchy - Collaborated with art, marketing, producers, and engineering departments in-house and remotely to produce deliverables*Triangul8 (iOS, Android)

Seattle, Washington, United States

- Specialized in tutoring for game development pipeline, including Autodesk Maya, Zbrush, Adobe Photoshop, Adobe Premiere Pro, Unity, Unreal Engine - Promoted student games at a PAX West 2017 to highlight growth and garner prospective student interest - Scheduled students by specified criteria such as availability, program, desired tutor, and skill sets