Instrumental in guiding enterprise-wide projects that affect corporate change by providing project plan oversight,strategy design and successful project execution, specializing in training and communication activitiesLead in deep dive sessions with the business partners for further understanding of project needs that leads to deliverable planning and training/communication strategy developmentDevelop and present full training strategies including variety of training deliverables and activities for primary and secondary impacted audiencesAssist with developing communication strategies and deliverables for multi-leveled audiences using BCBSM branded materials for internal and external usePlan and lead in development sessions that result in the development of outlined deliverables such as process flows, internal business tools, and desk level proceduresLead in training execution including development of training materials, serving as trainer for virtual sessions and acting as troubleshooting support Partner with development and training vendors for oversight on project testing and the development of training support materialsCoordinate all training activities including user set-up in testing environments,training scenario development and activity tracking [statuses and issues]Provide overall support throughout the project life-cycle through strategy implementation,assistance of updating and changing business processes and final documentation through policy and procedures.

I am the Producer bridging Productivity with PurposeAs a former entrepreneur in the beauty industry, I realized early on when your business foundation is not strong, everything you build on top, will not be able to sustain. With this in mind, I work with small businesses, creative entrepreneurs & everyone alike to help shape their ideas into success. These ideas can include business improvement, launches of products or services, etc, the possibilities are endless. I work to understand my clients needs for their projects and become an essential part of their team for the short term in efforts they can build a stronger team with their improved business structure. I provide my clients with tasks organization, representing my client when working with outsourced vendors, refreshing timelines and budgets and most importantly ensuring my clients successfully complete their project[s].I use a multitude of tactics such review of client needs, audits and focused tasks monitoring and tools such as project budgets, milestone timelines and project tracking in Asana, Slack and more.

Joined the BCBSM organization via Arrow Strategies to assist in training development and management for on-going enterprise wide company changes. Role also labeled as Senior Project Analyst

Instructional Designer and Developer supporting the development oftraining materials for Ford Dealerships who offered Ford Credit and Ford Credit customer support rolesLead Instructional Designer for the Dealership Training team partnering toredesign and update core training programs for multi-level dealership sales rolesDeveloped and designed new advanced sales role training curriculum for dealership sales roles that led to increased sales and better role performanceDeveloped overall curriculum plan and schedule for the dealership sales role training included updated training programs and newly developed advanced trainingMember of Saba Update Conversion Team responsible for migrating and updating former HTML/Flash training courses by converting to Adobe Captivate.This included updates to course content,increased animations and design improvements.

As an instructional designer with Quicken Loans in the Operations Division, it was my responsibility to represent the Amaze U team with unified training development for job role training and industry updates. Within my team, I gardened a lot of new skills in technology including but not limited to new techniques in Adobe technologies, updating and maintaining Sharepoint training websites and understanding development of full training programs.

As a summer 2015 intern with Quicken Loans, I was immersed into the QL culture and found that I had a strong aligning skills in instructional design. As an ID intern, I was responsible for becoming quickly acclimated with the importance of technical writing and training development. Due to my aligning abilities, I was quickly able to match the level of satisfaction and quality in the Amaze U team and was later brought on as a full time employee

Previously working with the Trust as a health communication and carrier intern. Specifically working with the communication team to develop deliverables to our community to help understand current benefits and services provided by the Trust. Additionally working with the Carrier team to assist in daily operations with several carriers that work with the Trust to provide our members with benefits