Supervised and trained staff members on the departmental procedures and protocol.Supervision oversight and accountability for projects that require data migration, scheduling, staff training, and inventory management.Developed communication systems, workflows, and user guides to ensure efficient use of machines, equipment, and day-to-day tasks.Resolved IT requests in person, by phone/email, and using the help desk ticketing system.Represented Atkins Library at local events as a… Show more Supervised and trained staff members on the departmental procedures and protocol.Supervision oversight and accountability for projects that require data migration, scheduling, staff training, and inventory management.Developed communication systems, workflows, and user guides to ensure efficient use of machines, equipment, and day-to-day tasks.Resolved IT requests in person, by phone/email, and using the help desk ticketing system.Represented Atkins Library at local events as a solo representative servicing 100’s of families, and set up booth displays and activities.Planned, proposed, and hosted both educational and recreational workshops for the public.Received excellent reviews and feedback on customer service and problem resolutions. Show less

Assisted Program Director in administrative tasks associated with program operations such as labor, productivity, leadership, and scheduling.Supervised physical, speech, and occupational therapist’s treatment paperwork, daily schedules, and work performance.Prepared quarterly stats and reports using data analysis for the department at company-wide meetings.Organized and collected 1,000’s of time-sensitive healthcare paperwork using HIPAA regulation and protocols.Demonstrated… Show more Assisted Program Director in administrative tasks associated with program operations such as labor, productivity, leadership, and scheduling.Supervised physical, speech, and occupational therapist’s treatment paperwork, daily schedules, and work performance.Prepared quarterly stats and reports using data analysis for the department at company-wide meetings.Organized and collected 1,000’s of time-sensitive healthcare paperwork using HIPAA regulation and protocols.Demonstrated great customer service at the front desk with walk-ins, phone, and email communications. Show less

Conducted administrative support to librarians and other staff.Organized archives, newspapers, journals, and books collections for processing and reshelving.Provided top-tier customer support at the reference desk, assisting the public with technical issues, search for books, and any other inquiries.Instructed the public on how to conduct literature searches, and use the computers and other library equipment.Professionally promoted the library's resources to students, staff, and… Show more Conducted administrative support to librarians and other staff.Organized archives, newspapers, journals, and books collections for processing and reshelving.Provided top-tier customer support at the reference desk, assisting the public with technical issues, search for books, and any other inquiries.Instructed the public on how to conduct literature searches, and use the computers and other library equipment.Professionally promoted the library's resources to students, staff, and faculty. Show less

Directed daily functions for summer camp dedicated to creating engaging recreational activities for children, adults, and families.Organized and led small and large group activities such as crafts, nature, games, swimming, field trips, and other activities.Identified and responded to campers behavioral issues, and reported concerns to camp leadership.Maintained accurate program records, including incident reports, logs, and daily attendance reports.Provided leadership and acted… Show more Directed daily functions for summer camp dedicated to creating engaging recreational activities for children, adults, and families.Organized and led small and large group activities such as crafts, nature, games, swimming, field trips, and other activities.Identified and responded to campers behavioral issues, and reported concerns to camp leadership.Maintained accurate program records, including incident reports, logs, and daily attendance reports.Provided leadership and acted as a role model in all areas of camp activities, including cleanliness, punctuality, rules, and sportsmanship. Show less