Khai Le Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

I came, I saw, I delivered

Austin, Texas Area

Mutual Mobile is a development agency that helps build digital products for clients. The Company specializes in mobile applications, websites, Internet of Things, Virtual and Augmented Reality, and backend systems. Works with clients from conceptualization to design to delivery & to production support. The company has revenue estimated at $22M & 300 employees.Provided technical solutions to business proposals with budget, time-to-market, maintenance, security, and scalability, evaluating business needs, long term vision, and client capabilities. Delivered a brownfield project to its first commercial release milestone by providing technical oversight for the development team of 15 engineers. Assessed the current project status, identified missing items and set up processes and procedures. Managed projects with budgets ranging from $1.0M to $8.0M.As the Technical Director, I was the liaison for internal team, client, and external vendors regarding technical matters and managed the project leads of each discipline (iOS team, Android, Server and QA). Oversaw and provided guidance and mentorship to make sure the team understood the project’s overall plan, technical coordination, and goals. As a project lead, I directed staff on the Android engineering team, the COX Communications project and the QA team on the TUYA Technologies project. Made sure the teams performed their respective tasks and provided feedback to improve after each development cycle (Agile sprint). Worked with Program Managers, Creative Directors, and Account Directors on client engagements to better understand the specific business problems, their technical needs, project strategy, road map and budgets. I was downsized when company restructured its operations.

Austin, Texas Area

As the head of Quality Assurance, I supervised QA services throughout the company and mentored and provided training for roughly 12 QA engineers. In this role, I steered a project team back to development cadence after months of uncertainty by creating a roadmap with defined user stories and requirements from user research findings and coordination with external vendors.Built a responsive web interface to be used on both desktop and mobile devices to replace the outdated iPad application allowing contractors to submit quotes for electrical wiring services. Implemented analytics and monitored usage to ensure that established KPIs were met. Projects ranged between $500k to $2M.Key Accomplishments and Achievements● Turned an at-risk project (car subscription application) around after two sprints by reviewing technical debt, creating a release train for backend and frontend work, and devising a testing strategy.● Generated more revenue (over $150K) and helped company scale, by leading interns and junior QA engineers on staff augmentation engagements along with building good vendor relationships.● Implemented a new way of writing business requirements/acceptance criteria to extract industry knowledge from the product owner, allowing them to stay engaged while providing clarity for the entire team.● Developed comprehensive best practices and training materials for the QA department.● Helped the QA team develop a testing strategy to cover all car subscription registration and renewal scenarios while maximizing the number of devices tested on.

Austin, Texas Area

● Managed up to 2 QA Engineers and provided evaluation and feedback for the Managers.● Helped grow client QA team by leading and providing training on testing techniques and tools. Provided training on how to write tests for better coverage, capture logs and information for bug reports using technical tools like Xcode and Charles Proxy Debugging to assist in their testing. ● Created YouTube on-demand training videos.● Renegotiated the scope and budget for a more achievable and realistic MVP after evaluating the initial project timeline and deliverables. ● Brought product to market ahead of schedule by maximizing development capacity with the test strategy focused on defect prevention and staggering testing cycle. Was lead consultant on the QA team for an Autotrader project where Mutual Mobile helped build their iPad app.● Saved project & development time by finding gaps in app flows and shortening design review cycles.● Minimized downtime and conserved project budget by utilizing offshore teams for continuous testing cycle For the Select Comfort - Sleep Number project, we employed a QA engineer from the Hyderabad, India office, saving the project roughly $30K.● Wrote UI automated tests (using the framework that I helped test) so that it could be run on more test devices. Devised a tier testing strategy in which we had 3 tiers of devices. We focused the manual testing of new features on tier 1 devices that share a high market share important to the end users. Performed regression testing on tier 2 devices at the end of the sprint to ensure previously built features continue to work properly. ● Reduced time-to-market by providing bug analysis and finding areas of improvement within Agile processes to reduce the number of story defects after sprint, saving 1 week.

Austin, Texas Area

● Took over the lead position of the biggest and most complex account (20 people and $3M) within three months of joining the company. Assumed responsibility for the quality of the whole ecosystem including front-end, back-end, setup, and support.● Maximized test coverage and prepared project for launch by executing functional, UI, integration, system integration, end-to-end, performance, and regression testing. ● Introduced more features to end users by increasing development velocity with sprint calendar practice, achieving more completed stories at the end of each sprint.● Built confidence in project team and stakeholders by organizing and curating demos to showcase quality work at the end of each sprint, resulting in more streams of work from the same client. Before, demos did not have any preparation and did not flow in a way to tell a coherent story from one completed feature to another.

Shelly Payne'S Lab

- Inspected and verified condition of glassware and lab equipments- Maintained glassware inventory- Autoclaved glassware

- Mentored incoming freshmen in researching, analyzing, and optimizing scientific experiments for better understanding and approach to science- Clarified common mistakes in scientific experiments

Research Stream - Interactome - Identified function of LSM6 gene in chicken by gene knock-out method- Collected, examined, and presented data to principal investigator- Evaluated for better results

Bachelor’S Degree, Computational Biochemistry

Activities and Societies: Financial Co-Chair for Asian Desi Pacific Islander American Collective; Student Health Advisory Committee

Certificate, Elements Of Computing