Senior Project Manager paving the way for Customer Success. Efficient at leading large-scale delivery projects, improving profitability, and increasing revenue. Recipient of Ericsson's Key Contributor Award from the CEO in 2021, for having a significant positive impact on the company. Delivery lead for the Test and Defect Management Team on the AT&T Cloud Services (ACS) Program.Pre-Sale and Add-on Sale lead for the program, bringing in over $3.5 million in revenue in under one year. Team lead for 40 globally located members.

― Delivery lead for the Test and Defect Management Team on the AT&T Cloud Services (ACS) Program.― Ensuring delivery of quality releases on AT&T’s legacy cloud platform hosting critical tenants.― Pre-Sale and Add-on Sale lead for the program, bringing in over $3.5 million in revenue in under one year.― Spearheaded multiple initiatives to improve efficiency and generate revenue. ― Team lead for 40 globally located members.― Reduced operating costs through increased automation and efficiency, improving profitability.― Worked with cross-functional teams(Development, Engineering, Security, etc.) to develop a wide array of solutions― Successfully maintained a 100% record on Delivery SLAs for Test Management.― Implemented Automation efficiencies to increase test automation levels by 30%.― Proactively cleared bottlenecks and roadblocks to pave the way for smoother deployments while preventing escalations.― Reduced delivery time to the tenants by 50% through automation advancement and bringing synergies between globally located teams.― Recipient of multiple delivery awards from the Customer and Ericsson, including C-level executives.

-Member of the Strategy Consulting wing at Ericsson, working on pre-sales and delivery engagements. -Driving large-scale opportunities from the ground up to fruition. -Successfully managed multiple Proof of Concept initiatives with large IT and Telco providers. -Led Quality control and improvement initiatives on an engagement with a U.S. Tier 1 Operator, leading to significant cost savings. -Implemented Agile practices within the program to streamline delivery and drive synergy. -Member of the Product Management and Product Development team for Ericsson products such as the Extreme Analytics Platform(EXP) and Apcera, Ericsson’s Hybrid Cloud Opera offering.-Worked on the strategic roadmap for the development and growth of Apcera and EXP.