• Managing all day-to-day Operation processes by leading the operational activities from launching the offered service to reaching customer satisfaction.• Providing the operational excellence in its three dimensions:1- The pre-launch activities: This is to reduce time-to-market.2- The launch activities: This is to minimize the operational risks and ensure successful product introductions eventually. 3- The post-launch activities are to maximize agility in responding to market and business needs.• Working with internal and external stakeholders to troubleshoot and optimize the pace and quality of both the offered service and deliverables.• Conducting problem-solving on operational issues, developing recommendations, aligning priorities, and ensuring successful implementation accordingly.• Tracking and reporting all the operational related performance.• Issuing daily invoices for the completed orders.• Preparing weekly and monthly reports on the accounts' status.• Monitoring and analyzing customers' needs in the market to expand accordingly.• Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards in parallel.• Maintaining and retaining customers' satisfaction levels to the max.

• Managing material, and tools purchasing and shipping it to the agricultural unit.• Acquiring new sales channels, managing the stock, and following on the generated sales leads.• Shipping products to customers and sales points, following up with customers and ensuring customer satisfaction.• Supervise, coach, and train the inventory team.

• Performing administrative tasks, such as making shipping arrangements, answering phones, scheduling meetings, etc.• Managing office supplies and the maintenance of office equipment.• Coordinating the proper allocation of human resources.• Planning and organizing conferences, events, staff training, and employee engagement activities

• Arranging and assisting with the onboarding of new employees.• Management of daily operational activities.• Preparing and maintaining operations documents and reports.• coordinate the process of shipping between the shipper to the customer.