Khaled Attabi Email & Phone Number

United Arab Emirates

Dubai

Under Demand & Delivery umbrella, handling entire PM activities related to the alignment of the technical aspects of product development & delivery processes Interlock across Core, Voice, Data, BSS, OSS, Middleware, CRM, DWH, BI, Portals & CC domains Service conceptualization, requirements management and E2E design Ensure marketing related activities (business case, campaigns, concept creation, subscribers migration, transformation) are completed as per project plan Controlling software quality assurance testing phases with direct involvement and contribution to the technical QA, functional UAT and related Defects Management activities. Planning Go live activities throughout mature Release & change management process Supporting operational post launch issues Accountable for Vendor management including contract finalization, compliance and SLA monitoring

Egypt

Customized Infrastructure Care Implementation Project ManagerFull control on Customized Infrastructure Care (CIC) new implementation projects and change requests to achieve error free implementations & change requests. Coordinating relationship with consultants, account teams, product managers & other project stakeholders Managing the requirements of all stakeholders and ensure appropriate communication with all these entities Ensuring a project plan is prepared and maintained Ensuring acceptance of project deliverables by stakeholder, customers & project sponsor Building a lesson learned register for every project Managing hand over to operational teams Coordinating the training for service desk, CSMs & customer

Egypt

Responsible for the project management throughout the entire project lifecycle including Interface between global process owners, Business Analysts & Development teams for Orange ordering applications Provide ‘Usage Support’ to end-users and Expert Support to technical teams Provide list of RFC's on T-1 gate with priorities & Manage clarification calls Filtering RFC's at T0 meeting based on business prioritization Approving functional specifications for individual RFC's Conducting T1 meeting & taking decision for RFC's passing T1 gate Participating in User Acceptance Testing kick off Go/No Go then Performing UAT for individual applications Conducting meeting every week during Meta Release UAT phase with all stakeholders Conducting GO/NO GO meeting for MR Performing tests during release on rollout day & taking go/no go call  Communication to users-for workarounds, if any Providing training to users before rollout for individual applications and create a user guide Conducting post meta release rollout meetings Approval for CRFC‘s on individual applications

Egypt

One year experience as Revenue Assurance & Data Solution Specialist in the Revenue Assurance department, taking the responsibility of non-billed connection consolidation project, saving millions of dollars to Orange

Executive Mba, Business Administration And Management, General

Bachelor'S Degree, Electronics & Communications Engineering, Very Good With Honor

Electronics & Communications

General Secondary Certificate