Yasir Naveed Riaz Email & Phone Number

Dubai, United Arab Emirates

Defined and managed IT project scope and business cases, ensuring projects were delivered on time, within budget, and to agreed quality standards.Developed and implemented project management procedures and policies for IT department, resulting in improved efficiency and effectiveness of project delivery.Actively involved in budgeting and planning for upcoming projects, providing valuable insights and ensuring that resources are allocated in the most effective way.Member of the Enterprise Strategy and Risk Management team, helping to identify and mitigate risks to the organization's projects and initiatives.Key Achievements:Dubai Quality Award & SKEA Success: I had the privilege of leading our organization to victory in the prestigious DQA, built upon the exacting standards of the European Foundation for Quality Management (EFQM), alongside securing the esteemed Sheikh Khalifa Excellence Award (SKEA). Artificial Intelligence-Driven Chatbot Implementation: In a mere three months, we successfully implemented an Artificial Intelligence-powered chatbot.Single Window System: Designed to provide building permit services for consultants and contractors in Dubai. This project took One year involving Development and integration testing from 5 different entities followed by a well-planned soft-launch ensuring smooth client journey!Travel Portal for DW Travel: I led the full project from concept to initialization and implementation. Working closely with the DW Travel Business ensuring a new business commercial entity launch under PCFC umbrella. This project also covered B2B web automation. And involved integration with various service provider including Amadeus, TBO, Rate hawk, Expedia, etc.Seamless Financial System Integration: This integration enabled clients to access new payment channels, including Al Ansari Exchange and Dubai Islamic Bank's extensive network of banking services and cash deposit machines throughout the UAE.Efficient VAT Implementation

Dubai

Managed a portfolio of systems projects worth Millions and more, ensuring client success, up-selling, and long-term business relationships.Delivered projects on time and within budget, meeting or exceeding client expectations.Managed customer experience, from pre-sales to post-deployment, ensuring satisfaction and loyalty.Built strong relationships with vendors and partners, ensuring a seamless delivery process.Managed onsite and offsite development teams using Agile and PMI methodologies.Motivated and developed team members, providing them with the resources and support they needed to succeed.Responsible for P&L for the unit, ensuring timely delivery with minimum possible resources.Negotiated contracts with vendors, ensuring the best possible rates.Established and maintained partnerships with leading service providers and vendors, including Xerox, Kony, and IBM.Identified and capitalized on new opportunities, driving revenue growth.Engaged in “Paperless Environment” and “Mobile First” strategic consultancy.Advised clients on the best ways to leverage mobile technology to improve their operations.Key Achievements:mServices transformation and application maintenance, mobile first consultancy at Abu Dhabi Tourism AuthorityMobile first consultancy and Implementation for volunteers in UAE at Emirates Foundation, Abu DhabiAutomation of land registration and integration with live camera streams at Fujairah MunicipalityMobile device security implementation (MDM) at General Secretariat of Executive Council Abu DhabiHistorical website archival project at National Archives Abu DhabiLead and managed project management consultants at Mashreq Bank Dubai

Dubai - Uae

Engaged in agile and traditional project management, customer relationship management, and consultative solution selling through channel partners increasing company revenue by bringing new channels, and opportunities and managing key strategic projects. Managed complete operations for Elixir in MENA region including UAE, Egypt, KSA, Qatar, and Malta. Managed off-site and on-site professional services teams against several projects in parallel acting as a “Single Point of Contact” for clients and channel partners including Xerox. Designed and documented solution propositions for existing and new products. Key Achievements: Designed, and supervised several automation projects worth $1M -2M mainly in banking/financial sector in MENA region including:­ Automation, composition, and archival of account and credit card statements at RAK bank (Project duration – 3 Years)­ Automation, composition, and archival of account and credit card statements at HSBC bank Malta/Pakistan (Project duration – 8 Months)­ Automation, composition, and middleware integration of account and credit card statements at ENBD Dubai (Project duration – 2 Years)­ Automation, and composition of account and credit card statements at SAMBA bank KSA (Project duration – 1 Year)­ Automation of carnet printing system at Dubai chamber of commerce and industry (Project duration – 1 Month) Increased Elixir revenue by 40% through delivering projects in less time and with minimum resources and by upselling and establishing new channels and partnerships; Xerox Emirates/Saudi/Egypt, Darwesh Trading Qatar, Excel group Pakistan, DPW Pakistan

Islamabad, Pakistan

Engaged in project management, pre-sales, business analysis, solution designing, and documentation using SDLC and PMI methodologies. Managed medium to large size projects in MENA region mainly for banking and telco sector. In addition, assisted development teams to propose and design customized solutions for different customers. Conducted onsite “Train the Trainer” trainings on Elixir solutions for customers and business partners including Fuji Xerox Thailand, HSBC Bank-Egypt, Xerox Egypt, Xerox Emirates, and Saudi Xerox. Key Achievements: Designed, developed, and supervised several complex automation projects optimizing the business processes including:­ Automation of account and credit card statement process at Citi Bank Egypt (Project duration – 3 Months)­ Data manipulation and management at Mashreq bank Dubai (Project duration – 1 Month)­ Proposed and designed a new product named “Output Management System” reviving a multi-million dollar project at Telecom Egypt. OMS is currently being customized and sold in many countries including USA, Egypt, and China (Project duration – 2 Years)­ Automation of correspondence and communication management system at Merrill Lynch Singapore (Project duration – 4 Months)­ Automation of insurance management system at Commercial Union (Aviva) Poland (Project duration – 3 Months)­ Automation of check issuance process at Blue Cross Blue Shield USA (Project duration – 3 Years)­ Automation of account and credit card statement process at CIB Bank Egypt (Project duration – 2 Months)­ Automation of account and credit card statement process at HSBC Bank Egypt/Qatar (Project duration – 2 Years)­ Automation of account and credit card statement process at Alfalah Bank Pakistan (Project duration – 1 Month)­ Proposed and designed new product named “Web to print Portal (An online composition engine and print management solution)” in collaboration with Xerox Egypt

Islamabad

Key Accomplishments: Performed competitive analysis for Ovex Technologies web portal named “AccessPointe”. System design and documentation for NYKO, USA

Islamabad

Key Accomplishments• Research on estimation process, CMS project supervised by CERN• Set up LCG/CMS node in NUST premises

Bachelors In Information Technology, Information Technology

Activities and Societies: Debate contests, Business Idea competitions, Charity Collection Activities organized by the University

Bs It, It

Intermediate, Pre-Engineering

Matriculation, Science