Delivered more than 120 hours of comprehensive training programs tailored for corporate organizations and government agencies, enhancing skills and knowledge in various areas in Human Capital and Interpersonal Skills.

• Lead the HR activities for the entire commercial team across Egypt in terms of TA, OD, Employee engagement, Development, policies, and procedures (HC: 800)• Leading the Manpower Planning exercise in collaboration with the different stakeholders.• Assist in Restructuring of the regions.• Initiated employer branding programs and presented the company in the career summits.• Decreased the turnover percentage by setting Criteria for hiring and process for the termination and creating a PIP.• Created a job description for entire commercial positions.• Created an AOP for the HR Commercial function.• Created a Distribution Center(DC) Policy to maintain discipline in the distribution centers “24 DC.”• Developed the existing policies and SOPs.• Identify employees’ development gaps, propose training solutions, and support business needs through skills matrix and functional training programs.• Handling all commercial people compliance.• Detect basic gaps in the work environment through ENPS, develop action plans to Develop these gaps, ensure effective communication, and recognize, and motivate employees.• Coach leaders to effectively manage their people in line with the people policy, procedure, and people business plans to develop functional business performance whilst managing business risk.• Established Induction & On onboarding for the new hires.• Setting deals with outsourcing Agencies and managing the agreements with them.• initiated engagement activities across Egypt

• Manages a total headcount of 400 employees between In-house and Outsourcing in the function of Sales, Horeca, and Marketplace (across 11 Cities in Greater Cairo, Delta & Canal regions).• Provided training sessions to the hiring managers to develop the hiring experience of the candidates.• Supports key HR projects and process improvements, such as the Implementation of PayNas System and Darwin box within the respective domain.• Translate business strategy into People strategy, and action plans and support its execution within the respective division.• Execute all Talent & OD frameworks within the assigned divisions.• Work together with management and personnel to solve conflicts and help facilitate positive colleague relations, maintain a good working environment, build morale, and decrease turnover.• Implement reward and recognition interventions to increase bottom-line results and employee engagement.• Handles all the strategic investigations of employees to comply with labor laws and company policies.• Conduct exit interviews and share analysis monthly.• Identify training needs and assist the L&D team in aligning training programs with business objectives.• Consolidate and analyze People’s key performance indicators (KPIs) and share monthly reports for the area of activity, according to defined objectives.

• Maintain best practices in recruitment compliance and identify alternative recruitment methods to target, attract, and maintain a highly skilled and diversified applicant pool.• Collaborating with hiring managers to define job requirements, create accurate job descriptions, and assess the skills needed for success.• Sourcing, assessing, and supporting the onboarding process for both external and internal talent.• Guarantee a positive candidate experience through the interview and pre-employment process by responding to and resolving questions that may arise.• Manage the offering process to ensure Approval-to-Hire, offer letter creation, and pre-onboarding requirements are met.• Conduct job and task analyses to document job duties and requirements.

• Updating all data related to employees to the HR system.• Hired more than 200 candidates of blue collars within 3 months.• Handling the onboarding and offboarding of outsourcing employees.• Track employee’s attendance, and different types of leaves and prepare relevant analysis for 850.employees.• Handling Social Insurance procedures (Forms 1,6)• Assist in medical insurance procedures for employees and their families.• Responsible for all employee grievances submitted to HR department.• Managing the payroll for the outsourcing and contracted employees.• Handling resignation procedures.• Conduct exit interviews, summarize findings, and discuss management concerns.

• Responsible for the recruitment process (Screening CVs & conducting Phone screening interviews).• Built a talent pool for various positions.• Perform Job analysis to create Job descriptions.• managed SAP implementation for the HR module • Managing the on boarding of new employees.• Follow up with new candidates to finalize their hiring documents.• Support with any data related to Human Resources Information system• Responding to other ad-hoc queries from other company personnel or Candidates.• Assisting in monthly payroll preparation.• Following up adherence to the dress code policy & communicating any violations.• Reviewing vacations and attendance records & preparing necessary reports.