Khaled Diab Email and Phone Number
2+ years of experience in Fraud Prevention, Risk Analysis, Quality Control, Process Setting, and Project Planning and Management. Strong track record of loss prevention, patterns & anomalies identification, and quality assessment.As an Integrity Quality & Process Lead at Careem, I'm responsible for setting and planning the processes followed by the integrity operations team as well as managing the Integrity Knowledge Base and updates of the Integrity team.Throughout my work at Careem, I managed to identify a significant number of effectual fraud patterns and anomalies, conducted data and risk analysis to detect risk factors/gaps, and collaborated with DS, DA, and Product Management teams to proactively prevent significant financial losses and to set automated fraud prevention controls and scripts, as well as driving automation efforts in some manual tasks to lessen the workload of the Integrity team.I've also worked on several projects such as creating a comprehensive Knowledge Base on the Confluence platform that contains 100% of the knowledge and data of the Integrity Operations team from scratch, as well as another project to enhance customer experience and decrease the manual workload on the Integrity Operations team by conducting analysis on 1.6 million users' data and using the insights from the analysis to automate a remarkable volume of the manual procedures and have a better overview of best practices to retain good customer and welcoming them on our platform again while mitigating any risk factors, as well as creating a comprehensive dashboard on Apache Superset to monitor multiple users' aspects through visualizations and raw data, alongside setting automatic trigger alerts.I have also created a simple decision model using SQL that works based on user inputs to give recommended actions to the Integrity OPS team in hard-to-judge use cases based on specific thresholds and criteria determined upon analyzing historical data of similar use cases.Key Skills:• Quality Control & Management• Proficiency in SQL and Python• ETL• AWS• Apache Superset• Data Visualization• Dashboard Building• Automation• Alerts setup• Data Driven• Data Reporting• Data Analysis & Testing (SQL/Redash/MS Excel/Apache Superset)• Fraud/Risk Analysis & Prevention• Content Creation• Process planning & setting• Knowledge Management• Training Skills
Careem
View- Website:
- careem.com
- Employees:
- 3230
-
Senior Analytics And Automation LeadCareem Oct 2024 - PresentEgyptAs a Senior Analytics and Automation Lead at Careem, I'm responsible for driving automation efforts and ETL processes, transforming data into actionable insights, writing Python/SQL codes to extract and analyze data, and developing interactive dashboards. Additionally, I participate in leading visual management efforts to ensure data is presented effectively to stakeholders at various levels. -
Integrity Quality & Process LeadCareem Mar 2024 - Nov 2024Cairo, Egypt -
Senior Integrity Quality Assurance AssociateCareem Dec 2022 - Mar 2024Cairo, Egypt -
Fraud AnalystCareem Jun 2022 - Dec 2022Egypt -
Backoffice EmployeeCareem May 2019 - Jun 2022
Khaled Diab Education Details
Frequently Asked Questions about Khaled Diab
What company does Khaled Diab work for?
Khaled Diab works for Careem
What is Khaled Diab's role at the current company?
Khaled Diab's current role is Senior Analytics and Automation Lead at Careem.
What schools did Khaled Diab attend?
Khaled Diab attended Ain Shams University.
Who are Khaled Diab's colleagues?
Khaled Diab's colleagues are Auj Ali, Muhammad Zagham Awan, Mughal G, Jibran Hamid, Gerges Rezk Tafid, Asad Marfani, Majid Ali Awan.
Not the Khaled Diab you were looking for?
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Khaled Diab
Associate Hr Consultant | Total Rewards | Talent Management | People Business Partner | Performance Management | Corporate TrainerEgypt1gmail.com -
Khaled Diab
Technical Excellence Trainer At Leading Saudi Tech Provider | Expert In Sustainability And Green Energy ResourcesCairo, Egypt -
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