• Engages in comprehensive data analysis that encompasses a wide array of metrics and key performance indicators to help key executive members gain deeper insights into business operations and drive strategic decision making. • Manages directors’ portfolio of key corporate initiatives by tracking and documenting progress, scheduling and coordinating meetings to facilitate discussion of initiatives while taking detailed and structured notes, disseminating department-focused action items, and making consistent follow ups for updates.• Directs the organization and management of offsite events facilitating corporate executives in quarterly objective and key results discussions.• Assisted the Director of Operations and Senior Regional Manager in developing, drafting, and refining corporate policies pertinent to sales and retention and an auto bill program for purposes of increasing revenue and mitigating delinquencies. • Liaised with the Director of Operations and legal department for creating a unique script for 23 site managers that script and consulted the legal department in • Conducts expenses reconciliations to ensure that the company’s expenditures align with dedicated budgets. • Manages the security of all 23 storage facilities by controlling and managing the access and alarm systems.• Handles the onboarding of all corporate employees by sending out welcome emails, organizing their workspaces before their start date, managing and setting them up to all company tools and software.

- Consistently negotiated favourable sales terms with vendor contracts to keep costs low.- Supported retail store owners in handling payroll and bookkeeping duties.- Scheduled, trained, and coached employees to maximize performance in customer service, revenue generation, and daily tasks such as stocking and receipt keeping. - Enhanced customer satisfaction and bottom-line revenue by assisting retail store owners in expanding product lines and offering store-unique promotions.

- Performed marketing policy research and analyzed government laws and regulations to determine permissible business practices with third parties. - Formulated and reviewed business contracts with pharmaceutical consumers and suppliers.- Reviewed and standardized all Regulatory Affairs-related documents.- Organized files and records of pharmaceutical end-products.- Maintained company logs.

- Maintained high-quality customer service during high-volume, fast-paced tasks.- Received, processed, and prepared customer orders.- Performed rapid cash and electronic transactions with precision.- Cooperated with team members during rush hours to handle duties productively.- Resolved customer queries and disputes punctually and professionally.- Secured store assets by following and complying with restaurant guidelines.