As an Innovation Solution Lead , play a crucial role in driving innovation and leading the development of groundbreaking solutions for our clients. Work closely with clients, internal teams, and external partners to identify business challenges, conceptualize innovative solutions, and oversee their successful implementation.Responsibilities:Innovation Strategy: Develop and implement an innovation strategy aligned with business goals and market trends.Solution Design: Lead the design and architecture of innovative solutions, leveraging emerging technologies and best practices.Client Collaboration: Collaborate with clients to understand their business needs, challenges, and opportunities for innovation.Project Management: Manage end-to-end project delivery, including planning, execution, monitoring, and stakeholder communication.Team Leadership: Lead a team of solution architects, developers, and engineers to deliver high-quality solutions on time and within budget.Technical Expertise: Stay updated with the latest technologies, trends, and best practices in innovation, bringing new ideas and approaches to projects.Risk Management: Identify and mitigate risks associated with innovation projects, ensuring compliance with regulatory requirements and industry standards.Quality Assurance: Ensure the quality and performance of innovative solutions through rigorous testing and validation processes.Continuous Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of innovation delivery processes.Collaboration: Foster a culture of collaboration, knowledge sharing, and innovation within the team and across the organization.

Aligned to more Verticals and is responsible for supporting the sales team in winning the deal by generating solution for medium to large sized or complex deals that addresses client requirements while ensuring company’s interests are met.Strategy Development And Deployment:Participates in sales strategy planning.Aligning the presales structure and goals with the strategy.Provides a presales perspective during the account planning sessions.Solution Integration:Works with practice teams to create the solution.Probes the customer and asks relevant questions to get the necessary clarifications on requirements and conveys the same to the solution teams.Running POCsDelivery Transition:Transitions the deal to the delivery team post successful conversion – explains the agreed scope and deliverable to the delivery team to ensure a seamless customer experience.Commercial Estimation:Advice on the pricing model.Coordinates with the different Practices and Delivery teams for the commercial estimates.Develops understanding of the competitor pricing.Demand Generation:Leads client presentations / workshops involved in demand generation effortCreates repository of information that can be used by sales team for presenting to the customerSupports the sales team while pursuing a qualified lead by gathering relevant information on technology platforms.Knowledge Management:Works on case studies to be published to the external worldFocuses on activities like research to build further capability in the teamTeam Management:Provides coaching support to team members to bridge identified development gapsDrives organization capability/cadre building within the teamFocuses on all round development that includes competency building in areas of Functional, Technology, Domain, Process and Behavioral skillsCreates individual development plan to achieve personal and career development objectives in agreement with manager

Aligned to more Verticals and is responsible for supporting the sales team in winning the deal by generating solution for medium to large sized or complex deals that addresses client requirements while ensuring company’s interests are met.Strategy Development And DeploymentParticipates in sales strategy planning. Aligning the presales structure and goals with the strategy.Provides a presales perspective during the account planning sessions.Solution Integration Works with practice teams to create the solution.Probes the customer and asks relevant questions to get the necessary clarifications on requirements and conveys the same to the solution teams.Delivery TransitionTransitions the deal to the delivery team post successful conversion – explains the agreed scope and deliverable to the delivery team to ensure a seamless customer experience.Commercial Estimation Advice on the pricing model.Coordinates with the different Practices and Delivery teams for the commercial estimates.Develops understanding of the competitor pricing.Demand GenerationLeads client presentations / workshops involved in demand generation effortCreates repository of information that can be used by sales team for presenting to the customerSupports the sales team while pursuing a qualified lead by gathering relevant information on technology platforms.Knowledge ManagementWorks on case studies to be published to the external worldFocuses on activities like research to build further capability in the teamTeam ManagementProvides coaching support to team members to bridge identified development gapsDrives organization capability/cadre building within the teamFocuses on all round development that includes competency building in areas of Functional, Technology, Domain, Process and Behavioral skillsCreates individual development plan to achieve personal and career development objectives in agreement with manager.

Develop and keep up to date a thorough understanding of contemporary IDC technologies applicable to the MEA region.Maintain up to date knowledge base of the range of products promoted by the company and those of the competitors.Develop the relevant knowledge, techniques and skills required by attending training and through flexible means like reading product literature and web training.Provide technical consultancy to company clients during Presales inquiries and after sale support.Conduct internal sales activities such as preparing quotations and updating sales tools and systems with relevant information.Accompany sales team members on client visits.Develop and deliver technical presentations to company clients and be ready to answer questions raised.Act as the technical reference for the marketing and sales teams in the company and answer – or be able to fetch answers for – all technical questions raised internally to help their marketing and sales campaigns.Monitor and report on market and competitor activities. Proactively advise the company management – through Presales manager – on future technology trends and recommend plans to improve company position as a market leader in IDC technologies in the region.Develop and keep up to date short term plans detailing the practical steps towards achieving above goals, and produce regular reports on the progress against these plans and discuss with the line manager.

Takes ownership of operational business systems and support in the region including clients system, core business technologies and core infrastructure services.Demonstrate a deep understand of telecommunication support delivery process and practice.Develop and maintain a close and effective working relationship with the Client Technologies team ensuring effective and efficient support, escalation and transition.Identify and deliver strategies for standardised, cost effective, efficient delivery of business technologies in the region.Contribute to global service support strategies as part of the global Business Technologies teamImprove the level of service and support provided to the businesses.Ensure that all incidents and issues are dealt with in a timely manner within SLAs.Ensure that service statistics are maintained and provided on-time to the service management team where required.Work closely with the operating companies and their development teams to ensure successful delivery of new business solutions.Partner with client operating companies where required to form business technology strategies.Identify and develop opportunities to drive lower cost in to systems and service delivery in the region by consolidating multiple operating systems and services in to one location/platform etc.Identify opportunities for cost reduction through standardisation in all aspects of business technologies.Identify and resolve problem areas.Responsibility for the incident management system.Resolve issues escalated from service support teams.Maintain a high level and a granular view of regional systems.Development and maintenance of disaster recovery plans and systems.

Maintain and execute the annual Business Development Plan; as well as prepare the annual Work Plan for the target customers.Support alliance and partnering process and identify new partnerships within telecom sector.Identify potential partners and investment opportunities for the company.Identify future technologies and incorporating these in to company’s business. Determine whether company’s objectives are aligned with the overall strategy and recommend appropriate actions to the Business Development Director. Assist in the evaluation of growth opportunities and other strategic relationships with Partners.Keep the Business Development Director updated on competitor activities and local and regional which could affect ’s overall strategy and vision.Conduct gap analysis between target and current capabilities, and assist in designing viable plans and program structures to address issues arising as a result of the analysis. Create and develop effective management reporting to ensure efficient data sharing across the company. Assist the Business Development Director in identifying and addressing planning & development issues that support the development of competitive strategy in the market.Prepare periodic reports with respect to the Business Development activities and achievements Assist with and/or develop business development proposals for potential and target customer segment.Keep up-to-date on changes in the Telecommunication Industry.

Modifying and implementing the telecommunications systems to support the company’s business, technical and operational requirements.Direct selection, planning, installation, configuration and troubleshooting of systems like I.P. telephony (VOIP, PBX...), Pre WiMAX, network infrastructure, FTTX and M2M …etc.Builds State-of- the-Art Network with Best-In-Class Solutions.(integrity, resiliency, scalability, capacity, performance, cost).Coordinate all activities and decisions associated with Telecom solution design, development and delivery to achieve desired business outcomes.Provide competent high level telecom engineering expert level skills that are assessed widely be the organization and responsible for company-wide programs to meet corporate goals.Maintain awareness of the latest developments in telecom technology affecting the organization for the purpose of recommending changes to programs warranted by such developments.Present recommended solution architecture, delivery plan IT & Telecom Solutions performance and monitoring.Plan, and manage the execution and implementation of all new systems while ensuring system integrity and ensure high availability.Manage RFPs,RFQ, SOWs, BoM.BoQ and ensure to have clear and optimized spending plans for CAPEX and OPEX.Complete the change requests on time and with quality and validation.Maintain proper communication between team members. Monitor and track the important issues and prepare the snag list. Output work report and report to top management.