Product support & Tyres Technicl manager. My responsibility is managing a team of engineers for this work. Working to find scientific and practical solutions for customers, holding seminars and training courses for customers to introduce the product. Also responsible for warranty claims, and working to establish good relationships with customers, customers' satisfaction in order to support sales operations and the sales team.My experience in this field more than thirty years. I started my work at Michelin Tire Company after my graduation as a tyres technical advisor, then I moved to work at Dal Motors Company and graduated until I became a manager.