Khalid M Dirir Email & Phone Number

Throughout my professional journey, I have gained a diverse range of experiences that have shaped my skills and abilities. As a Dispatch Operative at DHL in Hatfield, Hertfordshire, I excelled in operating internal systems, meeting fast-paced targets, and ensuring efficient logistics and transport operations. My attention to detail and dedication prevented warehouse backlogs and facilitated the accurate processing of high-value orders. Working collaboratively, I improved department productivity and consistently met service level targets.During my time as a Play and Youth Manager at TALO Community Organization in Bristol, I took on leadership responsibilities and successfully spearheaded special projects. I supported the team leader in enhancing operations and resolving issues, while managing a dedicated team and overseeing their professional growth. Employing excellent time-management skills, I maximized task completion and minimized errors. Additionally, I played a key role in developing advertising and marketing strategies across social media platforms, engaging with diverse teams and providing guidance in multiple languages.As a Customer Service Executive at Motability Operations in Bristol, I ensured customer satisfaction through effective communication and problem-solving. I provided support to both internal and external customers, explaining product and service offerings and addressing their needs and concerns. I conducted research and collaborated with external parties to deliver efficient and effective solutions, while closely monitoring customer service processes to continuously enhance customer satisfaction.As a Training and Development Consultant at RAC Motoring Services in Bristol, I focused on designing and delivering impactful training programs. I collaborated with various stakeholders to identify training needs and created customized presentations and materials. Additionally, I evaluated training progress and performance, updating training content to align with evolving business requirements. I provided logistical and technical support to trainers and participants throughout the learning process.I have also completed a 12-week training program in cyber security analysis, equipping myself with valuable knowledge and skills in this field.Overall, my experiences have honed my abilities in operations, customer service, leadership, coaching, and training. I am driven, detail-oriented, and committed to delivering exceptional results.