Khalid Khan Email and Phone Number
Accomplished professional with 12+ years of rich experience in OTT platform and TELECOM service delivery management, Service assurance, Customer support with leading organizations in IT/telecom sectors. Adept in end-to-end product/project management planning and executions of telecom, media with distinction of playing a key role in execution of projects. A team player who believes in team work and always, approached for the results.
Mbc Group
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Product Manager - Emerging MediaMbc Group Oct 2023 - PresentDubai, United Arab EmiratesMBC GROUP is the largest and leading media company in the Middle East and North Africa, dedicated towards enriching lives through information, interaction, and entertainment. -
Product Delivery Expert - Ott Product And ServicesStc Nov 2022 - Oct 2023Dubai, United Arab EmiratesIntigral - Gulf Digital Model Media -
Technical Program Manager - Media & Communications VerticalTata Group Oct 2021 - Nov 2022New Delhi, Delhi, India1. Android TV Hybrid STB (Set-top-Box) product implementation and delivery that comprises both linear satellite live TV and OTT services.2. Managing international clients for hybrid OTT service deployment i.e. UAE, KSA3. Platform integration with all components i.e. CMS, SMS, Payment Gateway, User engagement, CAS, OTA etc.4. Product management i.e. Android TV Launcher application, Companion mobile apps - android, iOS Huawei etc.5. Product requirement gathering, solution approach discoveries, grooming etc.6. Product ballog creation with EPICs, feature defination and US to simplify the devlopment and tracking.7, 3rd party integration i.e. EPG, Billing, SMS, CMS etc. -
Program ManagerDigivive May 2013 - Sep 2021Gurugram, Haryana, IndiaDigivive is driven by a passion to deliver the most innovative solutions in the data Mobile VAS ecosystem.1. Implementation and integration of OTT Mobile TV App services i.e. NexGTv Mobile application.2. Product and content management for platform i.e. Android, iOS, WAP, Web and Amazon Fire TV.3. Integrated mobile TV services across all operators in India and abroad i.e. Airtel, Vodafone, BSNL, du-Dubai, Dialog - Srilanka, Orredoo- Qatar etc.4. Integration of DTH services with mobile tv application i.e. Pocket TVin Airtel, Direct to mobile - Videocon d2h.5. Project implementation and deliveries of live tv access to mobile devices on WAP, APP mode.6. Network architecture designing for the down-linking and integration of live tv channel streaming on mobile internet APN and broadband services.7. Mobile operator billing - Subscription integration project rollout - Ganna.com a prime product of india times.8. Aggregator billing and payment Gateways integration i.e. Razorpay, Paytm, Oxygen, Mobiqwik etc.9. Digital Campaign management for CPC, CPA, CPM traffic. -
Program ManagerOne97 Communications Pvt. Ltd. Apr 2010 - May 2013Noida, Uttar Pradesh, IndiaOne97 Communications Ltd. is india's largest and most widely deployed telecom application platform company. Every month 300+ million users perform over 5+ billlion transactions on this platform using Voice, SMS, and WAP applications.1. Implementation of new VAS services, Implementing & sorting out technical issues.2. Deal with client across india to achieve maximum network uptime and overcoming network issues.3. Management and maintenance of the network and platform TATA - TTSL and Docomo in-Dial and out-Dial servers.4. Management and maintenance of IBD & OBD IVR platform of domestic and international operators i.e. du & etisalat (UAE), TIGO, Globacom, Airtel Africa, City cell & Robi (Bangladesh).5. Handling & monitoring 300+ live servers and responsible for their maintenance and daily platform support.6. Managing team of all Voice related services including voice system and CRBT services.7. Integration with direct carrier billing aggregators. -
Assistant Program ManagerReliance Communications Dec 2007 - Mar 2010New Delhi, Delhi, IndiaReliance Communications has a reliable, high capacity, integrated (both wireless and wireline) and convergent (Voice, data and video) digital network. It is capable of delivering a range of services, spanning the entire infocomm (information and communication) value chain, including infrastructure and services - for enterprises as well a individuals, applications and consulting.1. Steered the management of telecom with focus on achievement of organizational targets as per budgeted parameters.2. Spearheaded the gamut of tasks including network designing, project management, and Pre-sales efforts and service delivery.3. Key role in program management viz managing leased line, PRIs, and Voice-centrex, VPN, IPLCs projects.4. From scratch including network conceptualizations,, site survey, installation testing and handover.5. Responsible for end-to-end delivery of deliverables defined in the project scope.6. Key clients include RCOM as AT&T, BSES, BHEL, AEGIS, DABUR India, One97 communications, C&S, Avaya Global etc. -
Project Executive Csd - AesBharti Airtel Limited Sep 2005 - Dec 2007New Delhi Area, IndiaBharti Airte Limited, also known as Airtel, is an indian multinational telecommunications services based in New Delhi, Delhi NCT, India. It operates in 18 countries across south Asia and Africa, and also in the channel islands.1. Chief responsibilities entailed service delivery, driving the network operations team, service assurance & program management. 2. Managed nearly 1000 Customers for service delivery support for entire Northern India (includes KA/SME & 250 club customers) covering M&D, BFSI, ITES, IT&Telecom verticals.3. Achieved maximum customer satisfactions (CSAT) score >95% quarter over quarter.4. Selected 3 times as award winner in highest service delivery order closure & support excellence.5. Managed and aligned internal processes with sales teamto the service operations heads, resources & Risk management & service delivery. Identified opportunities for upsel while managing the customer to enhance the revenue.
Khalid Khan Education Details
Frequently Asked Questions about Khalid Khan
What company does Khalid Khan work for?
Khalid Khan works for Mbc Group
What is Khalid Khan's role at the current company?
Khalid Khan's current role is Product Manager | Project Management Professional | PRINCE2® | CSPO | Product delivery expert | Driving CX innovation | Digital transformation | IPTV Streaming | Android TV Launcher | OTT Apps | Mobile VAS | Payment GWs.
What schools did Khalid Khan attend?
Khalid Khan attended Aligarh Muslim University, Amity Business School.
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