SKILLSSUMMARY I am hospitality professional with post graduate qualification. I possess Managerial level skills in hospitality business development, hotel operations and Food & Beverage operations. My academic background and professional experience provides me with significant skills in all aspects of Hotel Management. My current work experience has equipped me with skills for optimum utilization of resources into offering an efficient and effective service to the customers. My experience in service industry has provided me with the requisite skills of teamwork, leadership and sustained client engagement.Specialties: customer relations, customer satisfaction, front office, human resources, internet software, management, marketing, microsoft office, microsoft windows 2000, microsoft windows 98, networking, operating systems, quality, sales, staffing,