Khalid Abdallah Email and Phone Number

Increase management & effectiveness by recruiting, selecting, orienting, training, coaching anddisciplining managers; communicating values, strategies, and objectives; assigning accountabilities;planning, monitoring, and appraising job results; developing incentives; developing a climate foroffering information and opinions; providing educational opportunities.Develop strategic plans by studying technological and financial opportunities; presenting assumptions;recommending objectives.Accomplish subsidiary objectives by establishing plans, budgets, and results measurements; allocatingresources; reviewing progress; making mid-course corrections.Coordinate efforts by establishing procurement, production, marketing, technical services policies andpractices; coordinating actions with corporate staff.Build company image by collaborating with customers, government, community organizations, andemployees; enforcing ethical business practices.Maintain quality service by establishing and enforcing organization standards.

Responsible for the front-end of the sales process – tours and move ins, as well as the renewal processand resident retention.Challenge, motivate, and mentor the leasing team to drive increase in revenue, resident satisfaction,and team morale.Provide world class service to everyone on-site while using all available resources to promote theproduct, create an unparalleled resident experience, and negotiate and close qualified leads andrenewals.Lead the charge in marketing, prospecting, touring, and selling of not only our available units, but theoverall “home” experience.Answer email and phone leads timely and communicate effectively to schedule tours.Perform onsite tours, close the sale on the spot or maintain follow up to gain lease after.Work with the immediate supervisor and senior leadership to stand up your asset’s sales structure,including but not limited to learning all back-end systems and sales tools, developing and executinglocal and grassroots marketing plans, creating SOPs, etc..Be the leading expert in local market and industry knowledge.Conduct weekly and monthly market surveys.Review and approve lease applications.Verify compliance of the recent move-ins achieved through monthly audits.Create and execute leasing competitions, training, and coaching for the Leasing Team to ensure highlevels of motivations and results.Participate in creation and execution of marketing outreach campaign.Create, negotiate, and execute lease renewal contracts.Contribute statistics and analysis of leasing activity during pricing calls.Execute weekly and monthly reports as required.Create a culture consistent with the company’s core values and world-class quality of service.

Welcome and tour prospects, qualify, determine wants and needs, professionally present communityand specific apartments/condominiums while providing features and benefits.Proactively manage leads, document tours and complete all leasing paperwork.Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rentready units and partially accessorized mini model units.Maintain awareness of local market conditions and trends.Contribute ideas to the Manager for marketing property and for improving resident satisfaction.Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.Maintain a positive customer service attitude and promote good will among prospects, residents,coworkers and contractors.Answer questions for residents about community, repairs, rent, rules, etc..Ensure all maintenance repairs are handled satisfactorily by contacting residents with completedService Requests on a weekly basis.Review all notices to vacate to determine the cause of the move-out.Make sure every attempt is made to save a potential move-out.Conduct periodic inspections with residents upon move-in/move-out.Assist in planning resident functions.Attend functions and participate as host for any functions as directed by the Property Manager.Consistently implement policies of the community.Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas whereprospective residents and current residents meet.Meet and exceed sales quotas.Making sales calls and contacts with potential and current customers.Creating a customer base.Creating and maintaining records of all sales transactions.Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.

Generate sales volume and revenue through a process of prospecting new B2B customers’ accounts,retaining existing customers, and penetrating existing customers to increase their volume/revenue ofbusiness.Responsible for exceeding monthly revenue quotas through ongoing customer development andprospecting activities, consistent proposal generation and active management of a sales pipeline.Actively involved in addressing customer issues and concerns.Proactively identify, pursue, and maintain a constant pipeline of potential customers that meet orexceed established quotas via prospecting, networking and referral activities within a regional market.Responsible to extend or renew existing contracts before or upon contract expiration, as well as identifyopportunities for customer growth in new geographic locations, new industries, or with additionalproducts and services.Embrace a culture of integrity and professionalism and utilize this value based selling methodology inall sales pursuits.