o Report to GM on division’s sales targeto Schedule product categories with minimum GP requirement for each, aligned with divisional aspirations o Catalog brands & product ranges and assign segment SPo Set target market and undertake category wise sales target in alignment with division’s sales goalso Meet with key account partners, distributors & suppliers routinely to ensure positive relationshipo Participate in client’s domestic events for brand promotion & product placemento Attending exhibitions & industry events for networking & scouting opportunitieso Work closely with warehouse & purchasing for inventory planning on just-in-time inventory modelo Developing proposals for prospective clientso Onboarding new clients & finalizing BDAso Recruiting talent for execution of Business Plano Training sales team on product presentations & demoso Manage after-sales serviceso Track & catalog sales revenue category wise & ensure GP margins are met for each

o Scout & onboard suppliers, negotiated prices, discounts, rebates, credit terms and shippingo Select & propose products for weekly promotionso Evaluate cost & quality of products and compared market competition to identify retail selling priceo Liaise with suppliers to organize product marketing campaignso Catalog & analyze sales to evaluate sales impact, net PPM realization, price adjustment & commercial reconciliationo Developed non-food category from 3.5% to 6% sales share

Business unit management- Manage a sales force of 50 colleagues towards a productive, fun & engaged work environment- Ensure the achievement of monthly, quarterly & yearly goals- Ensure compliance with the regulatory authorities- Manage budget & unit productivity goals - Developed & implemented sales forecasting, ordering & inventory allocation procedures which ensure stock availability at a minimum inventory-in-days stock figure- Actively participate in negotiations representing the company & ensure a win-win outcome with all the links in the supply chainManpower management- Ensured a fair & diverse staffing policy & promoted cross cultural teams- Identify, grow & position the right talent to the right designation- Developed & conducted classroom & field courses trainings thereby increasing productivity- Developed staff career path for the store teams thereby increasing work engagement & satisfaction- Developed & introduced workplace safety programs to the stores which diminished the work-related injuries & downtime- Conducted mentoring & induction for new area sales managers giving them a jumpstart at work by establishing positive relations with the associate departments- Developed holistic operational procedure’s (operations manual) which produced uniform output across the units - Developed & implemented station-wise training procedures achieving higher work standards across the board Marketing management- Conduct market survey & prepare competitive price analysis report to ensure price completeness & unique selling point- Developed site feasibility & selection study for expansion team - Managed the new business unit’s development & openings- Developed & implemented customer feedback & reaching programs which helped in identifying & fulfilling customer needs- Developed & implemented suggestive selling techniques & procedures yielding higher basket size

Training & Development- Responsible for developing annual goals & budget aligned with organizational strategic objectives for Training Dept.- Responsible for developing & maintaining Training policies & systems of the company- Responsible for supporting organizational structure with bench strength development plans- Responsible for developing service & product menu for Training initiative- Developing and managing annual training calendar & plans for successful implementation of career path- Developing & maintaining relationships with external trainers, training provides & certification agencies- Responsible for maintaining training curriculum on knowledge, skills & abilities enhancement programs- Conducting Training for all levels of management candidates- Mentoring, coaching & motivating training team for productive team score- Responsible for developing standards & specifications for training facilities in Learning Center, Restaurants & Licensee Training centers- Responsible for managing training programs & learning centerTraining Quality Management- Responsible for developing & maintaining Training Quality policy- Responsible for developing & maintaining training procedure integrated with company quality management system- Responsible for development & management of training quality assurance system in restaurants, company learning center & licensee training centersLicensee training initiative- Responsible for developing & maintaining Licensee training function objectives & standards- Responsible for training & developing Licensee Training team- Responsible for functional alignment & training quality verificationRestaurant Preopening initiative- Responsible for developing & managing training systems for restaurant preopening function- Responsible for meeting of new restaurant’s manpower training & development requirements- Responsible for managing standards & specifications for new restaurants training facilities

Coordinating international freightsSupervising customs related issuesClient service operatorSales support agent

- Handled all office administration related tasks & documentations- Responded to all prospective client’s correspondences- Researched & provided sales leads for sale managers - Headed the main liaising task with service/product suppliers- Gathered quotes on business required products & services and presented their comparative analysis to general manager- Handled office invoices, prepared claims for the general manager- Collected reports from sales managers & generated monthly sales report to present to the general manager