Sam T. Email & Phone Number

• Evaluate, update, and implement policies and standards to ensure the company’s products meet statutory and regulatory requirements, essential product safety requirements and all customer quality requirements.• Oversee and coordinate quality assurance activities with cross-functional teams to resolve production problems, maximize product reliability and provide excellent value to customer.• Manage domestic and international quality teams to ensure the quality of the products meet the company’s requirements • Lead continuous improvement activities including corrective actions, preventive actions and customer complaints.• Partner with New Product Engineering and Manufacturing teams to ensure new products are developed in compliance with customers’ requirements• Develop and implement a Supplier Management and Quality program working with procurement and supply chain to enable robust supplier management and streamlined oversight processes.• Lead External Suppliers Qualification process and ensure that all aspects of the handling, manufacturing and distribution of products are in compliance with customers’ requirements.

•Manage a group of 12 to effectively develop, implement, and execute an effective formal quality system to monitor production and work processes. Promote manufacturing development through validation, surveillance and audits of products, processes, and quality systems. Provide valid metrics of quality performance.•Partner with New Product engineering to ensure new products are developed in compliance with Tiffany & Co. requirements. Establish workmanship standard. Identify appropriate technical guidelines and performance specification. Determine testing and coordinate with Merchandise Testing Laboratory. Validate work instructions and control plans. Create audit plan. •Conduct regularly scheduled meetings with Senior Management to report on progress and ensure that the Quality group’s performance is in accordance with corporate expectations.•Lead continuous improvement opportunities. Manage Corrective and Preventative Action process including identification of Corrective Action issue candidates, coordination of assignments, and reporting.•Lead and facilitate meetings for Material Review Board, Document Control, and Calibration programs•Manage safety in all operations by establishing, communicating and maintaining appropriate and effective safety procedures. Provide effective leadership and management actions to foster safe employee attitudes and behaviors

•Independently manage and execute new product approval process ensuring all new processes and products meet TCO requirements. Contribute as development team member to ensure process capability, validate work instructions and prints, and develop finish good inspection plans, complete evaluation report, and train QA inspection staff.•Independently manage, lead vendor support activities including the on-site inspection and corrective action process. Perform evaluations of contractor’s ability to produce product meeting company requirement. Analyze inspection data, publish summary reports and define necessary corrective action•Independently manage, lead and execute Material Review Board process and activities regarding nonconforming materials.•Lead corrective action process and manage assigned projects including root cause analysis and implementation and verification of corrective action.•Manage and coach staff to identify and support development needs, assisting them to reach career goals, benefiting themselves and Tiffany & Co

•Conduct metrology testing of corporate products on a global level (Traceability)•Supervise the incoming inspector and final QV inspector•Implement and maintain the company Quality Management System in accordance with customer and company requirements•Identify, isolate and report non-conforming material incidents (MRB)•Maintain preventative maintenance and calibration schedules•Communication with all company departments to ensure quality standards are known & followed (ISO internal audit)•Monitor quality control of products (SPC); maintain and calibrate company equipments•Maintain facility wide test equipment calibration program

•Designed, developed and implemented ISO 9001:2000 Quality Management System in accordance with customer and company requirements•Conducted the quality management review meeting•Scheduled, maintained and executed the ISO audit•Troubleshoot between production and quality departments and report to the facility manager with corrective and/or preventive action reports•Generated and executed written test plans, isolate and report problems and contributed to the enhancement of QA processes and procedures•Managed, developed, and conducted instructional sessions to new QA/QC personnel•Monitored quality control of products; maintained and calibrated facility lab equipments•Oversaw the incoming, in-process and final inspections

Master, Materials Science And Engineering

Bachelor Of Science (Bs), Chemistry