provide life skills training and empower Autistic adults by providing tools and resources they need to successfully transition out of the system of care to integrate back into their own homes or communities as independent, self-sufficient adults.

Monitor inbound safety information and process as applicable. Perform reconciliation of all inbound correspondence. - Enter initial and follow up safety information into the applicable safety database - Prepare metrics reports by collecting, analyzing and providing to Program Managers as appropriate per client. - Send out letters and data clarification forms (DCFs) as necessary. - Control all documents filed or removed from the Documentation Room, including faxing/scanning of project forms. - Assist with development of procedural documents to support pharmacovigilance activities. - Perform responsibilities in accordance with the SOPs and Work Instructions. - Maintain paper and/or electronic filing systems of all communications with clients. - Participate in quality assessment reviews and audits, as required. - Ensure team closure of Non-Conformances and CAPAs in a timely manner. - Participate in validation projects, as necessary. - Mentor, train and update new and existing staff on client information. - Inform appropriate staff of delayed, missing or incomplete items; ensure follow-up and completion of all transactions are performed in a timely manner.

• Respond directly to reports of child abuse and/or neglect, using investigatory and social work skills.• Partner with families and community resources to ensure the safety and well-being of children throughout Bergen County.• Complete monthly field visits to ensure well-being of children. • Interview family members and a broad range of contacts to assess child safety.• Assess the risk of future abuse or neglect of children in the household.• Coordinate a team of family members, staff and service providers to evaluate safety and identify interventions that can reduce risks for children.• Enter and maintain accurate and timely computerized records of all case information.• Generate court reports, file petitions and testify in family court and other legal proceedings.

• Assisted families in Bergen County and Hudson County using “wrap around” model to provide a structured, organized family dynamic and promote a healthy, appropriate and safe environment. • Promoted to Senior Care Manager within six months of hire at Bergen’s PROMISE.• Successfully increased employee retention rate for twelve months. • Responded to crisis calls from families in Bergen and Hudson County.• Acted as a coach, mentor, friend and role model for at-risk kids.• Supported, mentored, trained and provided guidance to several care managers.• Created and facilitated P.I.T. (Performance Improvement Team) to improve quality of life in work environment

Promoted to Senior Care Manager within six months of hire in Bergen County, successfully increased employee retention rate for twelve months. Supported, mentored, trained and provided guidance to 20 care managers. Created and facilitated P.I.T. (Performance Improvement Team) to improve quality of life in work environment. Advocated for over 100 families in Bergen County and Hudson County using “wrap around” model to provide a structured, organized family dynamic and promote a healthy, appropriate and safe environment. Responded to crisis calls from families in Bergen and Hudson County. Acted as a coach, mentor, friend and role model for at-risk kids.Key Contributions: Created and successfully employed restructured procedures to improve initial intake process and reduce redundant filing. Undertook role of liaison between staff and upper management during vital contract negotiations involving the Union.