- Managed presales, client relationships, and delivery for a team of 2PMs & 75 engineers, leading to efficient and effective project execution ((backend/frontend/data/test automation)- Engaged with customers at all levels to understand business needs and set strategic direction for technical solutions.- Developed a scalable delivery process and supported business development with high-level technical solutions.- Strategic thinking, Improvisation, Product Development, Product Service, Analytics, Data Science, Engineering Management, Growth Strategies, Negotiation, Technical Direction.

- Overseeing infrastructure operations for clients in EMEA & APAC regions.- Developed a technology-led innovative product, optimizing funds movement and empowering merchants to acquire a bigger market share.- Conducted predictive analysis and business intelligence to draw trends and estimate future business demands. - Empowering merchants to acquire bigger market share in vicinity or broader spectrum where Consumers and merchants leverage digital loaning based on credit line, to buy now and pay later.- Predictive analysis and business intelligence draw trends and estimate future business demands.- The platform Built-in distributors’ system makes tracking agents a breeze and directly monitors merchants’ stocks via handshake.

- Overseeing business operations including program management, financial operations, disputes and fraud-prevention for clients in North America, Canada, Australia and Middle East. Getting deeper involvement as necessary for excellence.- Designing centrist policies to prevent fraud without hurting customer experience. - Achieved significant decrease in disputes to match global stats of 7.6 bps. Reduced actual fraud to 2 bps, saving enormous revenue. Saved about 97% revenue in some cases. - Proposed several innovations in product to increase productivity and be market competitive.- Outlined a framework to reduce customer friction with better fraud prevention.- Align innovation to achieve goals with keen focus on technology, machine learning and A.I.- Helped improve operations SLA reach 99% without adding new resources.

Established since 1977, Systems Ltd takes pride in being 1st and currently largest Software Company of Pakistan; currently operating in Pakistan, US, England, KSA, UAE, Qatar, Oman, India and Australia.- Established QA Centre of Excellence with 125 engineers spread over multiple regions - Improved productivity of QA by 18% by implementing end-to-end ALM using MS TFS- Reduced overall cost of delivery by improving quality and build-automation integrated with Jenkins- Reduced operations overhead and licensing cost by replacing 5 tools with just one – for ALM.- Established CM, BA and Specialized testing functions within competency.- Created a blog to foster a culture of learning and knowledge sharing – I set an example as trainer. - Implemented key metrics to gauge performance of processes, artifacts as well as resources.- Analyze business statistics to prioritize areas and convert goals into quantified targets.- Succession planning, resource management, capacity planning.- Responsible for defining operating procedures, risk management and business solution delivery.- Actively participated in presales; had several presentations with customers and finalized contracts. I’d been involved in projects for proposal building, resourcing/costing, client presentations, mobilization of resources, interacting with project sponsor at all levels.

This is part of my work at Systems Ltd - as described above.

Scope International is a technology division of Standard Chartered Bank; a Fortune100 Company that handles over 400 applications including Retails, Wealth Management and mainframe applications.- Managed integrating of 17 products from 7 product lines in Retail Banking with $30M+ worth of project funding- Managed teams across 4 countries (MY, IN, SG, AU) and its implementation in 15 countries- Management of both onshore and offshore testing teams (based in India, Malaysia); 30-members team composed of test managers, test leads and test analysts.- Successfully optimized test management process resulting in swift delivery of test results.- Report to senior management on status and quality of projects; ensuring appropriate mitigation to risk, projects are delivered on time and within budget- Ensure compliance to bank policies and procedures (delivery, legal, risk and regulatory framework) for all release cycles involved whilst vendor coordination & implementation. - Review quality of deliverables from vendors, propose recommendations on quality improvements, remedial actions for non-compliance with IT Audit

NetSol is 93rd company globally achieving CMMi L5, the highest software quality standard. Currently rated amongst top 500 software companies of world and largest revenue company of S. Asia.- Conducted performance testing in China for GMAC-SAIC, a fortune 100 company.- Proposed tuning of application architecture that improved performance by 4000% by client.- Identify bottlenecks through analysis – Ensured proper implementation of business processes & Service behavior of Architecture and Workflow.- Develop / Automate Tests using HP QTP/UFT and Mercury WinRunner 9.2 TSL & RTS.- Develop/Conduct Load/Stress/Volume/Soak/longevity/endurance & Performance Testing using HP LoadRunner, HP Performance Center or other tools if required.- Capacity testing with network impairment, capacity planning and workload analysis- Business process understanding & modeling and Interpret system architecture diagrams- Establishment of Performance benchmark, Performance Curve and Projection drawing.- Created VUser scripts for HTTP, Ajax, TCP/IP, Oracle 2-tier, Flex and SQL Protocols- Parameterize, correlation, scenarios making, Profiling, analysis through LR monitors and Spotlight etc., followed by root-cause analysis using HP Analysis- Load balancing verification of MLB, Failover testing & contriving disaster recovery plan- Distributing Load Tests across multiple machines using injectors- Team management, plan resources, goals setting, task assignment, tracking & monitoring- Devise appropriate test strategy; automated regression/performance test planning- Assess feasibility of automated testing. Problem analysis, Research & Resolution- Analysis of business processes, design, configuration & its functional implementation. Created Metrics Reports (RSSR, TSSR & ASSR)- Developed application flow diagrams & environment specs. to elicit business scenarios- Knowledge of Business Process Management & Elicitation and Quality Analysis

- Functional major/minor, integration & regression testing of web applications on Apple Mac 9.1 & 10.0, PDAs (today's smart phones)- Performed End to End testing, functional testing, verification after fixing of each defects followed by regression.- Multiplatform testing including Windows series, Macintosh OS X and cross browsers- Automated Bugs Management using TestDirector 7.2 in ISO 9001:2000 environment.- Manual load/ performance and usability testing for PDA Apps.- Prepared weekly and monthly status reports for managerial reference.