Khurram K. Email & Phone Number

California, United States

San Francisco, Ca, Us

Union City, California, Us

Palo Alto, California, Us

Poynt, a SMART terminal, is a revolutionary payment system that empowers Merchants with technology solution to go beyond their norm. “Merchant is our North Star”, everything else revolves around it. Lead product strategy, planning and critical growth initiatives to improve the over-all Merchant Experience across all platforms - POS terminal, Web interface and Core Apps in domestic and international markets. Analyze, assess and implement solutions to reduce negative experiences, churn rate while improving NPS score. In parallel, launch high value features such as AliPay payment method to increase engagement and adoption through Poynt cloud platform. Work with C-level leadership on roadmap priorities, planning, strategy and driving key corporate metrics.

• Partner with C-level executives on strategy planning in products and solution for e-commerce and financial services verticals while assisting them throughout execution of projects.• Design and execute digital marketing strategy for clients by performing market segmentation impacting key corporate metrics and using various distributed channels such as Social Media, Geo fencing, AdWords etc. • Assist clients to clearly understand customer needs, articulate business goals and help in defining the right product solutions to meet those goals. Lead assessment of RFPs and SOWs submitted by vendors.• Lead and implemented a complete digital product solution for SMBs including online check-in system, reloadable gift and loyalty cards, customized software and Smart POS integration.• Design, developed and implemented solutions for clients from building MVPs, performing A/B testing to a complete end-to-end product solution to address key metric such as Onboarding, KYC, Verification, Identity, Acquisitions, Volume & Engagement.• Spearheaded design and development of SAAS platform product to streamline process and improve efficiency in education and insurance verticals.• Share industry trends and conduct competitive analysis and provide short-term and long-term recommendations.• Coach SMBs and start-up companies on Project and Product Management techniques and help transition into Agile model using scrum process in parallel adopting Customer Driven Innovation (CDI) to build quality products.• Present detail reports on customer insights and help analyze consumer behavior to help companies achieve their key metrics and improve unit economics.

• Built a mobile airtime remittance company from ground-up and expanded from intra-border to cross-border completely integrated with 350+ carriers and available in 100+ countries.• Owned and executed over-all product development, marketing strategy and go-to-market plan. Performed market analysis and market segmentation and used distributed channels such as social media search engines to create brand awareness and increase acquisitions.• Led operations and strategic direction with full responsibility for bottom line factors, including long-term planning, product management and software development processes.• Teamed up with legal and compliance to implemented process and policies while taking the company through global expansion. • Negotiated key partnerships and competitive rates with carrier operators in various cross-border corridors to increase margins and reduce cost.• Launched domestic top-up B2B product for retailers leading to domestic growth in B2B space. • Provide mentor-ship to executive team and assist in short-term and long-term planning.Speaker: http://www.money2020.com/speaker/khurram-khanSpeaker: https://www.cisin.com/cis-celebrated-digital-india-week.htm

San Jose, Ca, Us

Lead key expansion initiatives in Latin America with Financial partners to enable cross-border eCommerce expansion and growth. Created a Funds-out/Funds-in platform allowing merchants to transfer or top-up PayPal balances directly from and to their local bank accounts.Lead and manage internal and external cross-functional teams to deliver solutions to financial clients in a timely manner. Custom designed product solutions for various financial partners including Banco Nacional de Costa Rica, Interbank Peru and MultiCaja Chile resulting in 100%+ YoY growth.

San Jose, Ca, Us

Lead product strategy and execution plans to expand PayPal's footprint in fast growing markets while improving customer experience and conversions. Build and launch localized and innovative products to grow domestic and cross-border business in emerging markets. Own and monitor key metrics and KPIs.

San Jose, Ca, Us

Defined Product Strategy and owned Product road-map to successfully rollout initiatives by setting clear vision while leading product design and execution. The strategy includes enabling secured payments on various platforms such as devices, Set-top boxes and beyond. Actively engaged with Marketing, Sales, Operations and Engineering teams throughout product development life cycle. Reduced time to market by adopting Agile Development Model. Helped define the over-all Product Management process from writing Business Requirements and creating Product Requirement Documents (PRDs) to Product Sign-offs and Delivery. Evangelize PayPal’s platform services at various events and conferences both locally and internationally while influencing diverse audience Speaker: https://www.siliconvalley-codecamp.com/presenter/2009/khurram-khan-3152Speaker: http://www.meetup.com/sv-jug/events/10878486/Speaker: https://www.youtube.com/watch?v=Yfawzvocy50News: http://www.adweek.com/socialtimes/paypals-new-virtual-goods-payment-system-user-experience-and-implementation/576324 Patent owner of “Secure authentication between multiple platforms” (Patent # 8,825,548)

Santa Clara, California, Us

• Achieved quantifiable operational efficiency and cost savings through leadership of multi-site project teams, release programs, and product launches throughout the software development lifecycle (SDLC) process. Delivered quantifiable operational efficiencies and cost savings while introducing yellow and red cover applications requiring alpha security for external success. • Demonstrated proficiency in Waterfall, Agile, spiral, and iterative SDLC models, managing requirements compilation, release planning, impact analysis, project milestone tracking and reporting, and budgeting. • Established release management procedures and policies, retooling change management processes and strengthening efficiency as part of the deployment phase of the project life cycle. Authorized all PLC changes. • Cut overhead by 40% through the development and rollout of a release evaluation tool to define release complexity and scope while prioritizing resources.

M.S., Computer Science

Mba, Technology And Business Management