Kristin Abanto Email & Phone Number

Greater New York City Area

New York, New York

• Manage 13 projects simultaneously while serving as account manager (project budgets range from $30,000 - $250,000) • Represent high profile clients including off hour server and site support: Papyrus, Cactus Holdings, Marc Ecko, Ariela-Alpha, Dempsey & Carroll, Soludos, Clinton Cards, Skadden Arps, eInvite • Specialize in ecommerce website design and development, digital marketing, server configuration, and the transition from project to monthly support (creating processes from scratch when necessary)• Manage project life cycle from SOW to go-live with projects spanning 2 months to 1 year +• Proficient in Magento ecommerce platform and navigating clients through the admin tool • Responsible for hitting billing milestones and keeping the company aligned with anticipated revenue generation• Manage project scope regarding expectations of features included in budget and timeline of project, lack of resources for allocated timeline, and unanticipated client feature set needs • Identify scope creep and create change order when necessary • Work with 3rd party agencies throughout projects (Email Service Providers, Product Warehouses, Inventory Management systems) • Create and execute test plans based on functional specifications to use during Internal QA• Moderate weekly status calls with CEOs, Founders, Presidents, CTOs, and Directors of Marketing• Hold weekly internal status meetings with 5 – 10 members comprised of developers, designers, Directors of departments, and partners to track accountability and progress on weekly tasks • Create and update internal cutover plans to share with client throughout cutover process• Run weekly resourcing meeting with managers and partners to plan resource allocations for following week • YTD closed out 10 projects, distributed final strategic documents, handed off to support, updated final timeline, and held lessons learned to document next steps

New York, New York

• Manage several ongoing projects (overall budget of $4M, individual projects ranging from $50k-800k) and teams of 4-10 employees • Successful project completion for: mobile and iPad apps, websites, sales training guide, print leave behinds, medical conference booth development, SEM, email campaigns, banners (Static and HTML/Flash), and random ad hoc projects for client• Create project timelines to discuss with client during kickoff of each project while communicating deliverables to internal resources• Execute timing on tasks including routing creative and functional pieces between internal departments• Responsible for resource allocation through daily and weekly meetings, and motivation to maximize team performance• Communicate project status through internal daily status meetings and weekly client meetings (including milestone client reviews)• Manage scope change, communicate change of budget, and issue a change order when necessary• Finalize documents for submissions including OPDP, MLR, and printing vendors• Process invoices for client and 3rd party vendors• Distribute final timelines, status reports, and approve freelance time sheets to build into client invoices• Write comprehensive SOWs and create monetary and hourly budgets for clients• Create QA process for production team that coexists with current internal processes for each project• Utilize budget throughout project life cycle, assess and escalate issues when burn and budget are at risk to reach a resolution

Greater New York City Area

• Pioneered the Agile Project Management style to company projects while serving as ScrumMaster for all daily standups, sprint planning, release planning, and retrospectives ⁃ ScrumMaster certification with the ScrumAlliance • Heavy emphasis on prioritization as demonstrated by managing all corporate technology committees ⁃ Responsible for updating, distributing, and leading discussions on annual tech priorities for the company on a bi-weekly basis • Demonstrate strong communication skills during the implementation of new processes ⁃ Able to present in a company-wide environment • Spearheaded the release of a new human resource software, Ceridian, throughout the company ⁃ Created and updated task lists and due dates while designating task owners throughout the process ⁃ Served as liaison between Paradysz and Ceridian technical support team members, implementation specialists, and sales professionals ⁃ Ongoing problem solving efforts with employees encountering usage challenges with Ceridian self-service portal • Increased efficiency of inter-office communications by coordinating the reorganization of outdated email distribution lists with the corporate offices and technology team • Daily exposure and interaction with the CEOs, Presidents, and additional members of Executive Leadership

• Simultaneously managed five projects with a strong emphasis on assessing and controlling customer satisfaction• Created management plans to ensure projects finished within desired timeframes• Scheduled payment plans and invoicing for clients and vendors• Organized and scheduled dates through project management system ‘AtTask’• Daily responsibilities included internal interactions with instructional designers, media designers, voiceover talent, and finance department• Lead bi-weekly conference calls and WebEx meetings to help facilitate discussion between the company and clients• Consistently explored incremental business opportunities with signed clients to increase overall revenue stream for the company

Chicago, Il

• Maximized profits from fixed Government school contracts throughout Minnesota, Wisconsin and Iowa• Had direct interaction with Heads of Purchasing, Heads of Finance, Principals/Vice Principals, Technology Coordinators, Operations Coordinators and Teachers• Completed an average of 150 touches per day, typically 70 calls and 50 emails• Leveraged internal product specialists to earn business on large products• Selected to assist senior team members with the transition to management • Exemplified strong time management skills by completing continual learning modules to increase knowledge of Adobe, Microsoft, Tripp Lite, HP, Symantec, EMC, BlackBerry, NetApp, and VMware products

Ba, Public Relations And Advertisting, Sales Leadership/ Category Management

Activities and Societies: Delta Zeta, Rho Lambda (honors sorority), DePaul Activities Board, National Society of Collegiate Scholars.

Study Abroad

Activities and Societies: Study Abroad in Rome Italy.Picking up my life and moving to Italy for four months, I was able to immerse myself.

Journalism And Theatre

Activities and Societies: Alumni Association, Society of Professional JournalistsTransferred to DePaul University in June 2007