Khedr Nabil Email & Phone Number

As a dedicated Technical Support Coordinator and IT Specialist at the National Bank of Egypt, I lead the Users Control Team with a steadfast commitment to excellence. My expertise lies in troubleshooting technical issues, managing user accounts, and ensuring seamless call center operations. With a keen eye for detail, I maintain meticulous records of IT equipment and am proactive in updating our inventory system.My role extends to coordinating with IT departments to resolve user access issues and provide timely updates during outages. I am adept at responding to email inquiries with efficiency and professionalism, ensuring customer satisfaction and internal coherence.Adherence to security standards is paramount in my work. I rigorously apply PCI policies to safeguard data integrity and align user access with stringent security protocols.