Kelli Downey Email & Phone Number

Nashville, Tn

Atlanta, Ga

• Serve as project manager supervising new and existing accounts• Monitor, develop, and oversee project/implementation from initiation through delivery• Serve as sales support for all HEDIS / Quality clients• Develop and provide detailed work plans, schedules, estimates, budgets, and status reports• Design program structure and all program materials• Liaison between all areas affected by the project including but not limited to technology and design, customers, client services, marketing, and more. • Conduct project meetings and manage project deliverables• Assess project issues and develop resolutions to meet all quality and performance goals• Integrate third parties (vendors) and resellers with internal systems• Establish and maintain relationships with clients to ensure long-term business• Promote business growth with existing clients by ensuring they receive excellent responsiveness and accuracy regarding specialized services• Proactively identify and orchestrate prompt resolution of any client issues• Provide leadership and assume responsibility for internal program (HEDIS/Quality) status meetings• Understand internal project goals and business priorities to better serve the company

Duluth, Georgia

Wellness for Clients• Design and implement wellness service offerings customized to client specific requirements• Manage customer wellness programs and relationships• Responsible for schedule, budget, implementation, and evaluations of health/wellness programs and special events• Assess the health/wellness needs and interests of clients including work culture, target issues, etc.• Coordinate, communicate, promote, and implement onsite biometric screenings• Analyze data collected from health risk assessments, biometric screenings, and claims data• Sell services and wellness ideology to executives, gaining senior leadership support and buy-inInternal Wellness• Serve as a health and wellness consultant to employees, internally as well as clients• Coordinate and run employee wellness committee work including, but not limited to, newsletters, facilitating monthly committee meetings, program planning, events, screenings, and health fairs.• Collaborate with wellness vendors, community agencies and organizations, and insurance carriers to support wellness efforts• Conduct ongoing observations and evaluations of programs and events to ensure validity• Create marketing campaigns on wellness topics, programs, and challenges to promote and encourage engagementProjects and Other• Researched, tested, and integrated new technology into business model to encourage easy access and communication pathways to employee’s benefit offerings and wellness tools o Project head of new mobile application integration• Integral component of sales team, aiding producers in presentations and promotion of wellness services to clients• Assist Account Executives with open enrollment materials, meetings, and client engagement

Greater Atlanta Area

• Assess organizational environment and develop programs based on findings• Research, contact, and evaluate wellness vendor resources• Coordinate and create weight management and physical activity programs• Assess insurance carrier wellness offerings• Coordinate health fairs and organize preventative screenings and flu immunizations• Develop and analyze employee wellness interest surveys• Assist the Wellness Consultant in: o Developing an incentive structure that fits the needs of the client o Conducting wellness education workshops for employees o Coordinating with the client’s Benefit Consultant to deliver a wellness program that influences health care costs along with other indirect cost drivers, like presenteeism. o Generating goals and objectives for clients’ wellness programs/initiatives o Guiding wellness committee formation and function

Health Promotion, College of Public Health

Athens, Ga

• Communicate to and with Health and Safety instructors for the Red Cross• Assist in making Red Cross curriculum changes• Work with established communication methods to inform instructors of new changes and requirements (statewide initiative, 5,000 plus instructors)• Evaluate data to improve the progress of First Aid and CPR courses• Gather data on certification and updates on all instructors

Athens, Georgia

Athens, Georgia Area

• Program planning/activities coordinator for the assisted living retirees• Implementation of programs involving memory and muscle stimulation• Communication with residents to improve involvement as well as program planning

Athens, Ga

Marietta, Ga

Atlanta, Ga

Kennesaw, Ga

Bachelor Of Science (B.S.), Health Promotion

Activities and Societies: Club Softball, Kappa Delta Fraternity, Future Health Promoters Club, Public Health Club, Relay for Life.

Education record