Mohd Khidhir Eddy Email & Phone Number

Cyberjaya, My

Greece

Kpler, the leading provider of commodities data, analytics, and market insight, has acquired MarineTraffic and FleetMon; two providers of global ship-tracking data and maritime analytics. The deal follows an earlier acquisition of FleetMon by MarineTraffic, resulting in a coordinated double acquisition for Kpler in the maritime analytics space.My Responsibilities includes: • Collaboration with our Sales Team Representatives to understand customer requirementsand provide sales support.• Set up API Data services trials, attend calls/client meetings, and provide technical support toclients.• Prepare and deliver technical presentations that explain products or services to customersand prospective customers.• Confer with customers, engineering, and product teams to assess needs and determinesystem requirements.• Work closely with the Customer Success Team to ensure a smooth transition from pre-salesto onboarding.• Sharing Customer feedback, and communicating product and service opportunities, withinternal teams at MarineTraffic.Help in researching and identifying opportunities for thedevelopment of new products.• Transforming and extracting data based on sales requirements.

Athens, Attiki, Greece

• Collaboration with our Sales Team Representatives to understand customer requirementsand provide sales support.• Set up API Data services trials, attend calls/client meetings, and provide technical support toclients.• Prepare and deliver technical presentations that explain products or services to customersand prospective customers.• Confer with customers, engineering, and product teams to assess needs and determinesystem requirements.• Work closely with the Customer Success Team to ensure a smooth transition from pre-salesto onboarding.• Sharing Customer feedback, and communicating product and service opportunities, withinternal teams at MarineTraffic.Help in researching and identifying opportunities for thedevelopment of new products.• Transforming and extracting data based on sales requirements.

Petaling Jaya, Selangor, Malaysia

Project Technical Lead, Infor Cloudsuite Industrial Implementation• Manage and lead customization projects and ensure the delivery process is smooth, on time and with quality.• Worked together with the functional consultants and involve in designing solutions to meet customer requirements.• Empower customers by providing end-user system administration and development training.• Programmed the customizations which involves SQL programming, event system and report design (SSRS and Mongoose reporting (InforArchitecture). Designed the integration aspect which involves passing in and out of data from third party systems using REST API with JSON.Project Manager, Infor Cloudsuite Industrial : Advanced Plant Maintenance Implementation• Managed an implementation project of Advanced Plant Maintenance Module of Infor CSI Cloudsuite Industrial• Understanding the process of Machine and Asset Management in terms of maintenance and processes involving service orders, inventoryissue as well as purchase requisition process of external servicing.• Provided end-user system administration and development training by relating the current process with the system’s capability to provide thebest solution and flow for end-users to follow.• Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.Project Manager, Phitomas Implementation and Learning Platform Website• Involved in the setup of the baseline of the website using Wordpress. This involves installation of the Wordpress CMS, plugins and integrationof various functionalities which includes a chatbot (Flow.ai).• Provided end-user training to Phitomas’ employees on how to use the platform and designing the contents of the website.• Coded in HTML, CSS. Integration with Zapier to store website visitors contact information.

Kuala Lumpur, Malaysia

• Participated in technical requirements gathering and design sessions with customers and the functional ERP consultants.• Designed, code, implement and test customized software applications built on Infor CSI Cloudsuite Industrial.• Performed system configuration, installation, data migration and testing and provide end-user system administration and development training.• Achieved 200% of assigned KPI of Mandays (200/100) by completing various assigned customization tasks as well as accepting more tasks to complete for implementation and upgrade projects. Achieve 100% assigned KPI of Support Ticket Closure (50 per year).• Good standings with customers based on ticket response rate as well as provided excellent and comprehensive end-user training to various customers.

Centre Of Agent Technology(Cat) - Universiti Tenaga Nasional

As Graduate Research Assitant (GRA), my responsibility will be to research on topics related to Internet of Things and Software Agents. This leads to exploring the hardware architectures and frameworks in developing IoT devices as well as softwares. The success of the research depends on validation of a logical theory produced from this research as well as developing an application for Android that utilizes software agents in order to improve the current technology used in Internet of Things' devices.

Selangor, Malaysia

CLICQ - Society of IT Scientist is an organization based in Universiti Tenaga Nasional. This club focuses on event management, establishing workshops and instilling skills such as leadership, management, technical and social. This organization have been connecting IT students in Uniten to further sharpen their skills to prepare themselves for the future.https://www.facebook.com/unitenCLICQ

Perak, Malaysia

Leo Clubs encourage youths to develop leadership qualities by participating in social service activities. They are dependent on a Lions Club to sponsor and initiate a Leo Club. Leo Club members are addressed as "Leos." They conduct various projects in the fields of health care, elders, children, differently abled, literacy and education, and self-development. Leos can raise funds by conducting fund-raising projects. They can conduct projects with another Leo Club, sponsoring Lions club, or with an outside organization. Leo Clubs are sponsored by Lions clubs and comprise an official program of the Lions clubs international.

Bachelor Of Computer Science, Computer Software Engineering

Activities and Societies: CLICQ - Society of IT Scientists Progamming Society PPI Kelompok Amanah Graduated with First Class Honors 2015

Executive Mba, School Of Professional And Continuing Education, Pass

I took an MBA course to further upscale my qualification in terms of corporate achievement. Jesselton offers straightforward coursework.

High School Education, Technical Enginnering

Activities and Societies: Computer Club LEO Club Debate Team Karate-DO Graduated with SPM results.

Primary School Education