New Role as part of my progression plans. This is a face-to-face role working on the Work and Health Programme.- Completed the IEP Level 2 Accredited Sector Induction- Ensure achievement against service delivery KPIs, targets and outcomes.- Engaging participants referred to the Work and Health programme, assessing their support and development needs and working with them to co-produce an action plan into sustainable employment.- Ensure real time updating of the database system to ensure quality interventions are recorded and that reporting, and management information data is effectively utilised to ensure a quality journey of support.- Brokering and sustaining excellent working relationships with Key local stakeholders to support Participant development at all stages of their journey into sustained employment from JCP, to Employers and other community-based organisations, creating positive outcomes for our participants.- Undertake in-work support activities to ensure an individual can maintain their employment, identifying and overcoming any risk to achieving this to ensure sustained employment is achieved.- Independent, effective caseload management through organising and coordinating a varied timetable of activities, including 1-1 meetings, job clubs, group sessions and other innovative interventions to progress participant caseload to work ready and in to sustained employment bespoke to their needs.- Supervise and guide the volunteers to provide participants with additional support to access community provision, thereby creating a ‘circle of support’.- Be fully responsible for all tasks related to journey/case management function including maintaining effective and efficient administrative procedures, prioritising and producing appropriate records and reports.- Maintain an up-to-date working knowledge of the local labour market, training opportunities, benefits system and relevant support agencies particularly health and wellbeing service providers.

Remotely working in CPA1 Lot 3 which covers Bedfordshire, Buckinghamshire, and Northamptonshire, managing a caseload of 80 participants in a target driven environment to help them get into employment. • This involves working in partnership with our supply chain, Employer Account Managers, Team Leaders and Regional and Operations managers, as part of a team. • To overcome participant barriers and to deliver an excellent customer journey into employment. • I have coached new employees entering the team and have created process flows to support them after they complete their training and meet their compliance targets. • My own compliance targets have been 100% consistently, and I have shown my commitment to motivating other Advisors on the team to drive up forward to success.• The Team Leaders regularly request that other members of the team observe my meetings with participants, because of the quality of my file administration, IT skills and my organisational skills as well as the way I motivate my participants to be actively engaged on the programme.

• Responsible for managing diaries for sales team and arranging visits by responding to client calls and emails• Liaising with finance providers on behalf of clients; filing and updating information as required• Managing car records and updating systems as required• Updating local and online adverts• Dealing with administrative tasks relating to company secretarial matters.

 In a challenging corporate environment, I have attained the drive to work as per strict targets I have learnt to adapt to ever changing customer needs and provide solutions by using complete discretion I have been made in-charge of leading meetings and setting targets for others Due to taking on managerial responsibilities, I have developed further skills in Microsoft Excel and PowerPoint