Khizer Syed, Pmp® Email & Phone Number

Toronto, On, Ca

Burlington, Ontario, Canada

Mississauga, On

- Responsible for managing a growing team of 20 Field Engineers for building, maintaining and executing customer projects across Canada. Managed approximately a $2M portfolio of projects yearly. - Confidently managed expectations across all levels of stakeholders and established a strong communication funnel. - Highly Analytical and capable of performing data analysis and extracting relationships and trends to drive key business insights, execute growth strategies and project… Show more - Responsible for managing a growing team of 20 Field Engineers for building, maintaining and executing customer projects across Canada. Managed approximately a $2M portfolio of projects yearly. - Confidently managed expectations across all levels of stakeholders and established a strong communication funnel. - Highly Analytical and capable of performing data analysis and extracting relationships and trends to drive key business insights, execute growth strategies and project execution plans. - Spearheaded major projects into new directions to meet timelines and yield high-quality results. Decisions were based on brainstorming outside the box, collaborative team discussions and taking calculated risks into factor.- Oversaw and facilitate the integration of major radiology systems of hospitals under Hamilton Health worth over $500K implementation cost. This successful completion supported in strengthening customer loyalty and maintaining as a trusted partner in the industry. - Adopted an agile method of working in a project where certain decisions and actions can be expedited to accelerate project mobility. This practice contributed to reducing the timeline by 20% and saved over $100,000 on overall procurement and resource costs.- Facilitated and coordinated, as well as tracked, day-to-day activities required to ensure the project is completed on time, successful, and in a manner consistent with organizational goals, Departmental policies, and/or the standard terms and conditions of the contract.- Communicated all requirements and commitments (both verbally and in writing) for each project with clients, team members and management. Confidently managed expectations across all levels.- Ensured projects were delivered as per customer expectation and satisfaction with quality results; $5M approx. in revenue collection from all project completion between 2014 - Present Show less

Mississauga, On

- Planned and organized customer user group events from 2010 – 2012, hosting attendees from Canada-wide. Worked on creative event presentations and agenda topics to increase product awareness and client adoption. - Executed 4 simplification projects (Sales Hand-off, EOSL, OP Cost Analysis, NPS Improvement) which led to 30% improvement in business processes. - Coordinated two major demos for the Digital Pathology team and customer, resulting in a successful purchase acquisition by the… Show more - Planned and organized customer user group events from 2010 – 2012, hosting attendees from Canada-wide. Worked on creative event presentations and agenda topics to increase product awareness and client adoption. - Executed 4 simplification projects (Sales Hand-off, EOSL, OP Cost Analysis, NPS Improvement) which led to 30% improvement in business processes. - Coordinated two major demos for the Digital Pathology team and customer, resulting in a successful purchase acquisition by the customer. - Facilitated in development of Quoting tool for the sales team to streamline the quoting experience between the client and sales team.- Managed and delivered 11 major RFPs to customers between 2010 – 2012. Show less

Toronto, Canada Area

• Handled large account base where customer was typically from SMB to Large Enterprise.• Interacted with IT Managers and stake holders to get a better understanding of client businessprocess and identify their needs for development.• Gathered Business Requirement from the CFO or CIO, Upper Management, Stake holders andProcurement through interviews, surveys, net meetings and conference calls and documented theseneeds into a report.• Analyzed and prioritized user and… Show more • Handled large account base where customer was typically from SMB to Large Enterprise.• Interacted with IT Managers and stake holders to get a better understanding of client businessprocess and identify their needs for development.• Gathered Business Requirement from the CFO or CIO, Upper Management, Stake holders andProcurement through interviews, surveys, net meetings and conference calls and documented theseneeds into a report.• Analyzed and prioritized user and business requirements as system requirements that must beincluded as the project developed.• Worked directly with the Specialists, Engineers, Product Managers and other related team membersin the development of project objectives, project plans and implementation of the projects plans.• Coordinated research on new products, ideas for significant IT enhancements, functionalityoptimization and new regulation changes.• Created presentation on various high-profile projects for presentation to other members of the seniormanagement. Show less

Toronto, Canada Area

Mississauga, On

Brampton, On