Khalid Hussain Email & Phone Number

United States

An Executive Team Lead for Fulfillment is responsible for overseeing and managing the fulfillment operations within a company. Key responsibilities typically include:Leadership: Leading a team of associates, providing direction, coaching, and support to ensure high performance and productivity.Operations Management: Ensuring efficient and effective fulfillment processes, including inventory management, order processing, and logistics.Performance Metrics: Analyzing performance data to improve processes and achieve operational goals.Strategic Planning: Collaborating with upper management to develop strategies that enhance fulfillment operations and customer satisfaction.Training and Development: Implementing training programs to develop team skills and ensure compliance with company policies and safety standards.Overall, the role emphasizes leadership, operational efficiency, and a focus on meeting customer needs.

8000 Lakeland Ave N, Brooklyn Park Mn 55445-2403

Job Responsibilities•Taking care of the customer’s need•Tour my areas to validate work is complete.•Working on the P&L and business plans to improve the financial health of the store.•Creating plans for the business to improve the customer experience in my store.•Responsible for all talent in my area including recruiting, hiring, and development.•Reinforcing on what teamwork should look like and ensure team leads support that vision.•Maintaining a total store mindset while having end-to-end ownership of my area.•Reviewing model, understand and teach store and procedures using the Process Guides.•Daily follow-ups on outstanding attendance exceptions and escalate adherence concerns to the People Lead/Store Manager as needed.•Responsible for ensuring compliance on the frontend, with all federal, state, and local regulations.•Daily follow-ups on customer surveys through My Customer (Medallia App).•Ensuring alerts are actioned and closed within the 72-hour action period.•Ensuring the customer is satisfied by quickly resolving matters and gaining their trust so they keep shopping with us again.•Verifying and placing weekly orders for SFS packaging supplies.•Making sure that the FedEx trailer is ready for pickupCommunicating and guiding through the manage OPs app about any shipping and handling the operation•Contribution to Team Success•Providing role clarity to the teams when needed.•Confirming associates understand team goals and expectations by developing a scheduled time to review areas where I can support the team.•Identifying career paths for associates, to determine top talent and staff the teams appropriately.•Empowering my associates to take ownership of their work.Recognizing associates for a job well done!

130 Hardman Ave S, South St. Paul, Minneapolis Mn 55075

Lewiston/Auburn, Maine Area

Ensuring that production technicians and outsourced labor are properly instructed in the care and safe operation of equipment and monitors employee use of such equipment. • Reviewing records and procedures to ensure proper use of time and material.• Performing continuous inspections of the product to ensure quality standards are met. • Making sure that all equipment's are in good operating condition. • Promoting positive employee relations and interdepartmental communication and cooperation. • Ensuring a safe working environment for all personnel through enforcement of safety policies and procedures, including inspections and periodic safety meetings, etc.• Planning and adjusting work assignments of personnel to cover all phases of production. • Ensuring employee compliance with work rules. • Assisting with employee training. • Making recommendations on disciplinary action and otherwise. participates in the disciplinary action process as necessary. • Maintaining cleanliness of work area. • Ensuring compliance with all company policies and procedures (EEO, Sexual Harassment, Safety, Sarbanes Oxley, etc.) • Performing other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures

United States

Assisting customer with their backup issues / data loss on Computers & Servers. Helping them recover from the virus attacks and ransom ware attacks. This includes advanced learning opportunities and technical certifications. • Demonstrating ability to properly use all tools to process and document all customer issues • Meeting Quality and Customer Satisfaction metrics.

Djibouti

Managed overall operations and was responsible for the effective and successful management of labor, warehouse, productivity, quality control and safety measures as established and set for the Operations Department & US Defense contract. Ensure safe and efficient operations. Served as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carried out supervisory responsibilities in accordance with company’s policies and applicable laws. I was responsible for interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employee’s performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director. Managed relationships with key operations vendors. Meeting with customers (US Military) and solving the issues regarding supplies or working on advance orders. Handled air cargo shipments from Dubai and sea shipments from Maersk line. Maintained safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations. Accomplished operations and organization mission by completing related results as needed. In my duty at the site we never lose money. We were always the profitable branch. I administered system to reduce expenses in such efficient way that it made difference in the P&L.

Djibouti - East Africa

Managed overall operations and was responsible for the effective and successful management of labor, warehouse, productivity, quality control and safety measures as established and set for the Operations Department & US Defense contract. Ensure safe and efficient operations. Served as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carried out supervisory responsibilities in accordance with company’s policies and applicable laws. I was responsible for interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employee’s performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director. Managed relationships with key operations vendors. Meeting with customers (US Military) and solving the issues regarding supplies or working on advance orders. Handled air cargo shipments from Dubai and sea shipments from Maersk line. Maintained safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations. Accomplished operations and organization mission by completing related results as needed. In my duty at the site we never lose money. We were always the profitable branch. I administered system to reduce expenses in such efficient way that it made difference in the P&L.

Dubai, U.A.E.

• Handled the orders processing for the requirement of US Air Force based in Dubai,Abu Dhabi, Oman & Djibouti & US Navy Vessels patrolling the Arabian Gulf/Gulf of Oman/Gulf of Aden,Djibouti & Kenya.• Implementation of policy and changes as per the contractual requirements.• Supervising Air lifts operations for twice a week flights to Djibouti.• Supervise pallets/triwalls/dry ice/wrapping and loading of vehicles/containers to ensure• Standards and safety are accomplished as per the contractual requirements.

Leadership Maine, Business/Managerial Economics

Leadership Maine uses experiential learning opportunities and research based projects so business and industry leaders can learn.

Certification Of Achievement Level2 Award In Understanding Haccp, Quality Control And Safety Technologies/Technicians

Activities and Societies: Understanding HACCP to National Industry Standards:

Certification Of Achievement Level3 Award In Managing Haccp, Quality Control Technology/Technician

Activities and Societies: Managing HACCP in and Retail to National Industry Standards

Associate Of Arts - Aa, Fine/Studio Arts, General