Khoa Tran Email and Phone Number

 Is able to function as a Front desk attendant especially in terms of check-in and check-out procedures, cashiering, currency exchange, breakfast box and wake up call, issues room key and escort guest. Is able to function as a Bellman in their absence at night time. Handles telephone and reservation at night time. Answers inquiries pertaining to hotel services, registration of guests; dining, entertainment, and travel directions. Makes restaurant, transportation, or entertainment reservation, and arranges for tours. Collects supporting checks from other departments to put in guest file Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.  Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Verifies all account postings and balances made during the day by front desk cashier and agents.  Reviews data regarding room status, room rate and expenditures. Verifies journal and ledger entries of cash, check and credit card payments. Runs End of day process in Property management system. Completes Daily Statistic Report and delivered to concerned departments.

Reception.