Khoa Tran Email & Phone Number

Da Nang, Vn

Da Nang, Vn

Da Nang City, Vietnam

Project Manager for Agile Project- Manage a variety of duties, including planning, organizing, coordinating, and managing every part of the project; feel at ease using any agile module; choose project deadlines and budgets appropriately; - Interact with customers of the business and learn about their needs. Maintain project progress reports and keep a record of prior reports. - Compile the team's historical information and provide it to the project's senior authorities for their reference. - Provide project progress updates to the organization's top leaders. - Maintain software systems and offer required infrastructure, such as software and an operating system, to team members during training sessions and explain how to use agile methodologies.

Da Nang City, Vietnam

- Adopting the position of a business analyst in a project to work with stakeholders to gather, examine, convey, and validate needs for changes to business procedures, rules, and information systems. Before delivering the solution, carry out internal UAT.- Working with the BA team members to coordinate the project's efforts to reach its objective.helping the project manager with planning and estimating the project, status reporting, staff coaching, performance management, the development process, and input to strategic direction.- Carrying out organizational duties such as supervising and teaching less experienced BAs, delivering training, assisting with project bidding, and conducting new BA interviews.- Control the project's or product's deliverables.- Control client expectations.- Carry out a system test.- Working with clients to gather and analyze business needs; participating in IT and business projects; and disclose details to the internal team

Philippines

- Ability to compile odds and keep track of trade prices for E-sports events- Ability to observe rival behavior to make real-time modifications as needed- Attention to detail to ensure that any pricing modifications and event delivery are done in a timely and accurate manner- Ability to investigate and analyze market trends to get data that may be used to forecast client betting habitsKnowledge of E-sports games and events

Philippines

- Handled all money-related processes such as keeping track of all payments and expenditures, preserving historical records, paying suppliers, and guaranteeing payment for overdue credit- Verified expense reports and transformed data for KPI reports- Provided suggestions to enhance the payment procedure- Collaborated with other departments to ensure that payment processes were efficient and effective- Conducted research to identify new payment methods and technologies that could be used to improve the payment process- Maintained up-to-date knowledge of industry trends and best practices in payment processing.

Vietnam

- Resolved daily issues such as policy issuance, exceptional cases & complaints by providing excellent customer service- Demonstrated excellent communication skills by understanding memos and guidelines to respond to customers or other departments in a timely and professional manner- Managed customer complaints by collecting sufficient information and appeasing customers before delivering them to proper departments- Maintained accurate records of customer interactions and transactions- Coordinated with other departments to ensure that customer needs were met in a timely manner- Assisted with administrative tasks such as data entry, filing, and document preparation.

Vietnam

- Maintaining the accuracy and completeness of the general ledger- Reviewing and reconciling accounts payable and accounts receivable transactions- Preparing journal entries and adjusting entries as needed- Assisting in the preparation of budgets and forecasts- Providing support for internal and external audits- Collaborating with cross-functional teams to improve accounting processes and procedures