Karan Khosla Email and Phone Number

• Directing day-to-day operations by implementing short-term and long-term strategies.• Leading and managing projects resulting in organisational growth and added lines of business.• Training and mentoring teammates through regular performance reviews and individual feedback.• Boosting operational efficiencies by forecasting business risks.• Hiring and evaluating specialists, strategists and leads.• Defining business requirements and workflows. • Streamlining operations to consistently deliver on targets.• Providing organizational leadership to develop an effective business plan and promote organizational vision.

• Educated potential customers about digital marketing.• Planned, developed & created successful advertising campaigns within agreed timelines and budget.• Conducted and in-depth analysis of campaigns highlighting achievements, targets met, and areas of improvement.• Tracked advertising expenditures.• Consulted with clients to better understand their needs, goals and requirements to determine the most effective advertising methods.• Managed 50+ campaigns per month.

• Booked flight tickets using GDS.• Handled cancellations and refunds.• Developed and maintained empathetic client relationships.• Adeptly handled 100+ inbound calls every day.• Oversaw disputes resolution and reconciliation.