Kelly Hungerford Email and Phone Number
Lausanne, VD, CH
Kelly Hungerford's Location
Lausanne Metropolitan Area, Switzerland, Switzerland
Kelly Hungerford's Contact Details
Kelly Hungerford work email
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Kelly Hungerford personal email
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Kelly Hungerford phone numbers
About Kelly Hungerford
I’m a business technologist, compassionate leader and trusted business partner with an established track record in designing, leading and implementing multi-year marketing transformation initiatives. I currently lead a Center of Excellence for Marketing Technology, providing easy-to-use solutions and services business needs to reach consumers and professionals. I'm also an active community builder and connector. In 2015, I co-founded Women in Digital Switzerland, an association of more than 7000 members and modern leaders working together to elevate diversity, advance careers and create equal business opportunities for women working in digital throughout Switzerland.
Kelly Hungerford's Current Company Details
Sunstar Global
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Director of Marketing Technology and Digital Services, Global Consumer Business
Lausanne, VD, CH
- Website:
- sunstar.com
- Employees:
- 1175
Kelly Hungerford Work Experience Details
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Director Of Marketing Technology And Digital Services, Global Consumer BusinessSunstar GlobalLausanne, Vd, Ch
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Director Of Digital Strategy And ServicesSunstar Global Jul 2024 - PresentEtoy, Vaud, ChResponsible for aligning marketing technology strategy with business goals to unlock new opportunities for consumers and customers through our connected health platform and initiatives.
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Director Of Digital Transformation Strategy And ServicesSunstar Global Jan 2020 - Jun 2024Etoy, Vaud, ChResponsible for large-scale initiatives that modernize operations.
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Digital Transformation Consultant, Sunstar EuropeSunstar Global Jun 2016 - Dec 2019Etoy, Vaud, ChResponsible for designing, planning, and leading the implementation of Sunstar Europe's flagship multi-year digital transformation initiative, ACHIEVE. This initiative spanned cultural change, process innovation, and technology platforming, including the education and enablement of regional marketers to the Adobe Experience Manager, Adobe Analytics, Adobe Target, Adobe Campaign.
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Co-FounderWomen In Digital Switzerland May 2015 - PresentZürich, ChWomen in Digital Switzerland (WDS) is a non-profit association with a mission to highlight the diversity and talent of women working with digital technology across industries. We are passionate about our vision as agents of change in building a more gender diverse ecosystem in Switzerland. Our format: local meetups in 8 cities across Switzerland, hands-on learning opportunities, mentorship, and yearly conferences that shine the light on the individuals shaping the Swiss digital landscape. Interested in joining a local meetup, becoming a sponsor or a member? Visit our website athttp://www.womenindigitalswitzerland.com/ -
Digital Transformation Lecturer, CasHeg Nov 2016 - Mar 2024Carouge - Genève, ChDigital Marketing and customer experience lecturer for a Certificate of Advanced Studies (CAS) in Digital Transformation for Business: the first accelerated CAS program for Executives Managers given by 16 global practitioners and experts. CAS language: English -
Owner And Strategist, Social Brand BuildingCommunityworks Jan 2015 - Mar 2024Communityworks delivers social brand building strategies focused on audience development and community building to drive organic growth.
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Digital Strategist & Martech AdvisorKelly Hungerford Dec 2014 - 2020Senior Consultant working with teams on Digital Strategy, Customer Experience, and Marketing Operations and Optimization.
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Director Of Community Paper.Li, #BizheroesFinity Ai Feb 2012 - Oct 2015Lausanne, ChDesigned and oversaw the growth strategy for the Paper.li enduser community of more than 1m end-users.#BizHeroes was established to create brand awareness and grow the brand socially through the activation of Paper.li's micro-influencer publishers. #Bizheroes was recognized as one of Twitter's Top 10, 15 and 25 Marketing and Small Business chats by influencers and media from 2013 - 2015. #Bizheroes Tweetchat reached more than 500,000,000 timelines the first 12 months and is still home to hundreds of amazing people who come together to learn, share, and Tweet on Tuesday's at 20:00 CET. Stop by and say hi! -
Head Of Customer Experience And Operations, Paper.LiFinity Ai Jan 2011 - Jan 2015Lausanne, Ch-Responsible for the strategy and execution of a multitouch point customer experience and customer engagement strategy to support sustainable, organic growth and developing the Freemium model for publishers. -Oversaw and developed Marketing, Communications, Public Relations, and Social Customer Care as strategic levers for growth and profitability.-Product Owner of the platform, developed the first Freemium model-Cultivated a global community of more than 500,000+ publishers and 8 million monthly users through a relentless and unapologetic commitment to end-user advocacy, customer-first marketing, and an all organic social brand-driven content marketing and social media strategy.During this time, I developed a community-focused marketing strategy to improve service offerings, reduce churn, increase revenue, customer experience and satisfaction. Successfully built Paper.li into a social brand and business, teaching status as a Top 25 Twitter chat brand to follow and thought leader in how to engage micro-influencers to drive brand awareness and business growth.Business partner to technology, bringing the first freemium model and continuous platform and service enhancements to market based on a Voice of the Customer program.First non-technical hire, platform owner, global brand guardian. Advised and reported directly to the CEO.
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Senior Operations Consultant, Ski Production, StartupHeidiskis Sep 2008 - Feb 2011Responsible for building and overseeing daily operations and third party product management for the hand-crafted luxury line of skis, Heidiskis. I worked with a highly talented team distributed across the US and Europe reporting directly to the Founder. -
Director Of Operations, StartupCastel Cortine Sa May 2005 - May 2007Responsible for daily operations and team management of 7 employees, 12 consultants, and the content development for multi-media personal branding communication programs for women. Castel Studios focused on voice, style, interpersonal and crisis communication training to maximize presence, impact and influence for public speaking.Brilliant founder, it was #LeanIn before its time.
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Technology Manager, Germany, Startup12Snap Mar 2001 - Nov 2001München, DeResponsible for country operations and management of the German technical team and the SMS technology platform that delivered B2B and B2C mobile campaigns, acting business partner for marketing and operations.Designed departmental processes to support pivot from auctions to a media entertainment company. Successfully negotiated technology contracts, reducing operational costs. -
Project Manager, Frontend Development, Mobile Marketing Engine, Development Center12Snap Mar 2000 - Mar 2001München, DeProduction Manager for a mobile auction platform overseeing front-end development for a three-country mobile service; cell broadcast, SMS, IVR and web technologies. Supported the successful launch of a three-country mobile auction platform. Learned to navigate the world of object oriented programming, WebSphere, and multi-cultural start-up management in a highly competitive growth driven environment. Swam, didn’t sink. The company was acquired in 2005.
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Business Analyst, Cambridge Technology PartnersAtos Jun 1999 - Jun 200095877 Bezons, FrBusiness Analyst for custom Clarify and Siebel CRM implementations. Responsible facilitating client workshops, capturing business requirements and translating them into workflows for custom software development. I was appointed Business Team lead and Project Manager proxy when our PM was not available onsite. -
Large Account Manager, Top 10 Global Accounts3Com Mar 1997 - Jun 1999Marlborough, Ma, UsLarge Account Development Deutsche Bank and UPS; UPS Europe Account Manager reporting into UPS Global Account Management, USA.Responsible for challenge identification, resolution and identifying customer success opportunities and retention strategies and identifying opportunities for the Professional Services team. Carried and exceeded quarterly revenue targets by 10% (quarterly) during the duration of my role. Member of 3Com Project Management team and various Large Account steering committees. Onsite at client. -
Jr Project Manager3Com Jun 1996 - Jan 1997Marlborough, Ma, UsProject assistant to a 15 person on-site team at the Deutsche Bank, Eschborn. Assisted the PM and Sales Manager on a $24M yearly account with operations and planning of a successful 2400 branch technology rollout within Germany.Milestones in my first corporate job included:Developing Voice of the Customer process and was responsible for listening and channeling client feedback and insights back to the team to create new sales, marketing, PR and professional services opportunities;Accompanying and assisting on a six-month technical upgrade throughout Germany;Acting as an interface between corporate marketing and the project team. Granted permission to write communications and draft customer success stories;Coordinating all offsite meetings and team building events for 3Com partners involved in the project;Taking part to the 3Com Deutsche Bank Project Steering Committee, European director level;Successfully learning to speak and write German during this project.Had the pleasure of working with one of the most talented and accomplished Sales Managers in the industry.
Kelly Hungerford Skills
Social Media
Strategy
Social Media Marketing
Management
Start Ups
Digital Marketing
Blogging
Marketing Communications
Community Management
Product Management
Digital Strategy
Content Strategy
Email Marketing
Crm
Team Leadership
Marketing
Leadership
Online Marketing
Project Management
Marketing Strategy
Content Marketing
Community Engagement
Social Networking
Corporate Communications
Strategic Communications
Public Relations
Account Management
Product Development
Customer Insight
User Experience
Community Development
Mobile Devices
Sales
Customer Service
Content Management
Wordpress
Customer Relationship Management
Customer Satisfaction
Corporate Blogging
Inbound Marketing
Team Building
Analytics
Editorial Planning
Customer Relations
Marketing Operations
User Acceptance Testing
Community Organizing
Online Community Moderation
Mobile Marketing
Crisis Communications
Kelly Hungerford Education Details
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San Francisco State University, Lam Family College Of BusinessMarketing And Communication
Frequently Asked Questions about Kelly Hungerford
What company does Kelly Hungerford work for?
Kelly Hungerford works for Sunstar Global
What is Kelly Hungerford's role at the current company?
Kelly Hungerford's current role is Director of Marketing Technology and Digital Services, Global Consumer Business.
What is Kelly Hungerford's email address?
Kelly Hungerford's email address is ke****@****oght.de
What is Kelly Hungerford's direct phone number?
Kelly Hungerford's direct phone number is +181834*****
What schools did Kelly Hungerford attend?
Kelly Hungerford attended San Francisco State University, Lam Family College Of Business.
What are some of Kelly Hungerford's interests?
Kelly Hungerford has interest in Collecting Antiques, Exercise, Home Improvement, Collecting Art, Reading, Gourmet Cooking, Sports, Food, Home Decoration, Health.
What skills is Kelly Hungerford known for?
Kelly Hungerford has skills like Social Media, Strategy, Social Media Marketing, Management, Start Ups, Digital Marketing, Blogging, Marketing Communications, Community Management, Product Management, Digital Strategy, Content Strategy.
Who are Kelly Hungerford's colleagues?
Kelly Hungerford's colleagues are C. C., Mayumi Kaneda, Meri Kazaryan, Nor Atiqah Muhamad, Hiroki Nakanishi, Paulina Klejnowska, Stephen (Steve) Rappaport.
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