Kelly Hungerford Email & Phone Number

Lausanne, Vd, Ch

Etoy, Vaud, Ch

Responsible for aligning marketing technology strategy with business goals to unlock new opportunities for consumers and customers through our connected health platform and initiatives.

Etoy, Vaud, Ch

Responsible for large-scale initiatives that modernize operations.

Etoy, Vaud, Ch

Responsible for designing, planning, and leading the implementation of Sunstar Europe's flagship multi-year digital transformation initiative, ACHIEVE. This initiative spanned cultural change, process innovation, and technology platforming, including the education and enablement of regional marketers to the Adobe Experience Manager, Adobe Analytics, Adobe Target, Adobe Campaign.

Zürich, Ch

Women in Digital Switzerland (WDS) is a non-profit association with a mission to highlight the diversity and talent of women working with digital technology across industries. We are passionate about our vision as agents of change in building a more gender diverse ecosystem in Switzerland. Our format: local meetups in 8 cities across Switzerland, hands-on learning opportunities, mentorship, and yearly conferences that shine the light on the individuals shaping the Swiss digital landscape. Interested in joining a local meetup, becoming a sponsor or a member? Visit our website athttp://www.womenindigitalswitzerland.com/

Carouge - Genève, Ch

Digital Marketing and customer experience lecturer for a Certificate of Advanced Studies (CAS) in Digital Transformation for Business: the first accelerated CAS program for Executives Managers given by 16 global practitioners and experts. CAS language: English

Communityworks delivers social brand building strategies focused on audience development and community building to drive organic growth.

Senior Consultant working with teams on Digital Strategy, Customer Experience, and Marketing Operations and Optimization.

Lausanne, Ch

Designed and oversaw the growth strategy for the Paper.li enduser community of more than 1m end-users.#BizHeroes was established to create brand awareness and grow the brand socially through the activation of Paper.li's micro-influencer publishers. #Bizheroes was recognized as one of Twitter's Top 10, 15 and 25 Marketing and Small Business chats by influencers and media from 2013 - 2015. #Bizheroes Tweetchat reached more than 500,000,000 timelines the first 12 months and is still home to hundreds of amazing people who come together to learn, share, and Tweet on Tuesday's at 20:00 CET. Stop by and say hi!

Lausanne, Ch

-Responsible for the strategy and execution of a multitouch point customer experience and customer engagement strategy to support sustainable, organic growth and developing the Freemium model for publishers. -Oversaw and developed Marketing, Communications, Public Relations, and Social Customer Care as strategic levers for growth and profitability.-Product Owner of the platform, developed the first Freemium model-Cultivated a global community of more than 500,000+ publishers and 8 million monthly users through a relentless and unapologetic commitment to end-user advocacy, customer-first marketing, and an all organic social brand-driven content marketing and social media strategy.During this time, I developed a community-focused marketing strategy to improve service offerings, reduce churn, increase revenue, customer experience and satisfaction. Successfully built Paper.li into a social brand and business, teaching status as a Top 25 Twitter chat brand to follow and thought leader in how to engage micro-influencers to drive brand awareness and business growth.Business partner to technology, bringing the first freemium model and continuous platform and service enhancements to market based on a Voice of the Customer program.First non-technical hire, platform owner, global brand guardian. Advised and reported directly to the CEO.

Responsible for building and overseeing daily operations and third party product management for the hand-crafted luxury line of skis, Heidiskis. I worked with a highly talented team distributed across the US and Europe reporting directly to the Founder.

Responsible for daily operations and team management of 7 employees, 12 consultants, and the content development for multi-media personal branding communication programs for women. Castel Studios focused on voice, style, interpersonal and crisis communication training to maximize presence, impact and influence for public speaking.Brilliant founder, it was #LeanIn before its time.

München, De

Responsible for country operations and management of the German technical team and the SMS technology platform that delivered B2B and B2C mobile campaigns, acting business partner for marketing and operations.Designed departmental processes to support pivot from auctions to a media entertainment company. Successfully negotiated technology contracts, reducing operational costs.

München, De

Production Manager for a mobile auction platform overseeing front-end development for a three-country mobile service; cell broadcast, SMS, IVR and web technologies. Supported the successful launch of a three-country mobile auction platform. Learned to navigate the world of object oriented programming, WebSphere, and multi-cultural start-up management in a highly competitive growth driven environment. Swam, didn’t sink. The company was acquired in 2005.

95877 Bezons, Fr

Business Analyst for custom Clarify and Siebel CRM implementations. Responsible facilitating client workshops, capturing business requirements and translating them into workflows for custom software development. I was appointed Business Team lead and Project Manager proxy when our PM was not available onsite.

Marlborough, Ma, Us

Large Account Development Deutsche Bank and UPS; UPS Europe Account Manager reporting into UPS Global Account Management, USA.Responsible for challenge identification, resolution and identifying customer success opportunities and retention strategies and identifying opportunities for the Professional Services team. Carried and exceeded quarterly revenue targets by 10% (quarterly) during the duration of my role. Member of 3Com Project Management team and various Large Account steering committees. Onsite at client.

Marlborough, Ma, Us

Project assistant to a 15 person on-site team at the Deutsche Bank, Eschborn. Assisted the PM and Sales Manager on a $24M yearly account with operations and planning of a successful 2400 branch technology rollout within Germany.Milestones in my first corporate job included:Developing Voice of the Customer process and was responsible for listening and channeling client feedback and insights back to the team to create new sales, marketing, PR and professional services opportunities;Accompanying and assisting on a six-month technical upgrade throughout Germany;Acting as an interface between corporate marketing and the project team. Granted permission to write communications and draft customer success stories;Coordinating all offsite meetings and team building events for 3Com partners involved in the project;Taking part to the 3Com Deutsche Bank Project Steering Committee, European director level;Successfully learning to speak and write German during this project.Had the pleasure of working with one of the most talented and accomplished Sales Managers in the industry.