I have been working in the International Customer Service industry for over 10 years covering all the domains from B2B Sales to After Sales Support and to the Technical Support. I have gained expertise over time in multiple technologies but not limited to such as SaaS, CRM, ERP, FinTech, E-commerce, POS, Retail & BackOffice, EDI etc. I have progressed & excelled in Networking & Routing, Installations Configurations & Integrations, Merchant & Payment systems, Account management, Project management, Team leadership, Customer Training & Onboardings and much more.I have worked with some of the prestigious International companies having businesses in major global industries and have been providing my services with utmost competency, passion, dedication and loyalty thus, contributing to the success and growth of each organization.
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Software Support SpecialistNinety9 Capital Sep 2023 - Jun 2024United StatesProviding support to all internal teams for Real Estate (SaaS) based product PropertyWare and handling account management of clients & employees in CRM along with setup of emails on Microsoft Outlook and assigning user roles and extensions for VOIP calling -
Customer Operations SpecialistMbe Canada Apr 2023 - Aug 2023Karāchi, Sindh, PakistanPerforming all operations related to after sales support for Point Of Sale(POS) systems for clients in the USA & Canada. -
Technical Support Team LeadModisoft Inc Dec 2018 - Mar 2023Karāchi, Sindh, PakistanAssisted USA Clients and also helped team members with Technical support for BackOffice (SaaS) and Point Of Sale(POS) systems via Remote Assistance, phone calls, live chat & emails. -
Business Development SpecialistIcm Japan Apr 2014 - Oct 2018Karāchi, Sindh, PakistanDealing with Automobile sales from start till close, customers data entry in CRM data base and shipment of vehicles to their destinations from Tokyo Japan. -
Sales Team LeadE-Nexus Solutions Jan 2013 - Feb 2014Karāchi, Sindh, PakistanPerformed B2B International Sales in UK for Digital Media products and helped team members in closing sales and outreach potential leads.
Khurram Khalil Education Details
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Government Degree CollegeB -
Karachi Public SchoolA
Frequently Asked Questions about Khurram Khalil
What is Khurram Khalil's role at the current company?
Khurram Khalil's current role is Sales Support Specialist|Team Leader|CRM-ERP-B2B SaaS-BackOffice Retail-POS Specialist|Tech support Onboarding & Virtual Assistance Expert.
What schools did Khurram Khalil attend?
Khurram Khalil attended Government Degree College, Karachi Public School.
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Khurram Khalil
Senior Machine Learning Engineer At Axcelerateai | Expert In Cv, Llm, Diffusion & Inpainting Models | Mlops, Gcs, Docker, K8Lahore -
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Khurram Khalil
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