Khushbakht Paracha
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Khushbakht Paracha Email & Phone Number

Sr Analyst Infrastructure services at DXC Technology
Location: Greater Toronto Area, Canada 4 work roles 2 schools
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Current company
Role
Sr Analyst Infrastructure services
Location
Greater Toronto Area, Canada
Company size

Who is Khushbakht Paracha? Overview

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Quick answer

Khushbakht Paracha is listed as Sr Analyst Infrastructure services at DXC Technology, a with 88721 employees, based in Greater Toronto Area, Canada. AeroLeads shows a matched LinkedIn profile for Khushbakht Paracha.

Khushbakht Paracha previously worked as Mainframe Infrastructure Support Engineer at Pyramid Consulting, Inc and Product Support Specialist at Arise Virtual Solutions Inc.. Khushbakht Paracha holds Computer And Information Systems from Ned University Of Engineering And Technology.

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DXC Technology

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Profile bio

About Khushbakht Paracha

Experienced Computer Engineer with over 4 years in Information technology roles.Possessing robust knowledge in Microsoft Technologies, I am a motivated team player and critical thinker with strong analytical, organizational, and problem-solving skills.

Current workplace

Khushbakht Paracha's current company

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DXC Technology
Dxc Technology
Sr Analyst Infrastructure services
Toronto, ON, CA
Website
Employees
88721
AeroLeads page
4 roles

Khushbakht Paracha work experience

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Product Support Specialist

Canada

• Provided first-line SaaS product support by addressing customer inquiries and technical issues in a timely and effective manner.• Demonstrated expertise in the product features, troubleshooting, and customer service protocols.• Collaborated with cross-functional teams to escalate and resolve complex customer issues, ensuring high customer satisfaction.• Contributed to process improvement initiatives, providing valuable insights based on customer interactions to enhance overall service quality.• I consistently demonstrated a strong proficiency in recording case-related activities and maintaining organized records within a structured database. This experience not only underscores my dedication to precision and attention to detail but also emphasizes the critical skill of traceability, which is highly relevant to managing data in the projects.

Jul 2018 - Mar 2021

Application Support /Qa Analyst

Pakisan

• Interacted with internal users, clients and software development team to gather and understand the business needs and translate them into requirements• Manage project plans and act as bridge between development team and the product users to ensure quality standards, project timelines and customer satisfaction goals are achieved• Participated in the deployment process and provided post deployment support .• Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, and data transport issues related to service and product offerings• Performed unit, Functional and User Acceptance testing and ensure final product meets the user's requirements• Tracked bugs/defects using JIRA ticketing system and developed and maintained technical documentation• Provided in-house training of ERP system to Operations team, Accounts team and Business development managers

Oct 2008 - Mar 2011
Team & coworkers

Colleagues at DXC Technology

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2 education records

Khushbakht Paracha education

Qa Automation Selenium Bootcamp

Pragra Inc. Canada

-Fundamentals of OS like Unix, Linux -Foundation of core java programming and build tool like Maven -MVC based applications, testing.

FAQ

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What company does Khushbakht Paracha work for?

Khushbakht Paracha works for DXC Technology.

What is Khushbakht Paracha's role at DXC Technology?

Khushbakht Paracha is listed as Sr Analyst Infrastructure services at DXC Technology.

Where is Khushbakht Paracha based?

Khushbakht Paracha is based in Greater Toronto Area, Canada while working with DXC Technology.

What companies has Khushbakht Paracha worked for?

Khushbakht Paracha has worked for Dxc Technology, Pyramid Consulting, Inc, Arise Virtual Solutions Inc., and Cloudbpo Private Limited (A Breezecom Company).

Who are Khushbakht Paracha's colleagues at DXC Technology?

Khushbakht Paracha's colleagues at DXC Technology include Henrique Almeida Caetano, Radhika Keerthi, Mahalaximani Subramaniam, Martha Beatriz, and Kim Mcclearn.

How can I contact Khushbakht Paracha?

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What schools did Khushbakht Paracha attend?

Khushbakht Paracha holds Computer And Information Systems from Ned University Of Engineering And Technology.

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