Kiana Smith

Kiana Smith Email and Phone Number

Marketing and Business Operations @ Norfolk Southern
united states
Kiana Smith's Location
Atlanta, Georgia, United States, United States
About Kiana Smith

I am a recent MBA graduate eager to navigate a career through business operations and marketing. My passion for business operations motivates me in identifying creative and innovative approaches to business challenges. Working in multimedia and administrative settings has allowed me to grow and apply skills in project management, marketing, and business development, grounding me in communication services.

Kiana Smith's Current Company Details
Norfolk Southern

Norfolk Southern

View
Marketing and Business Operations
united states
Website:
nscorp.com
Employees:
7664
Kiana Smith Work Experience Details
  • Norfolk Southern
    Assistant Manager Of Automotive Customer Logistics
    Norfolk Southern Oct 2022 - Present
    Atlanta, Ga
    • Monitor movement and coordination of loaded shipments throughout the network with a strong focus on commitment compliance with contracted standards• Coordinate disposition of empty multi-level fleet while meeting dual goals of cost and shortage elimination• Supervise shipment management processes and resolve billing issues by incorporating performancemeasurement and analysis, problem identification, root cause analysis, and corrective actions• Handle customer inquiries and complaints and provide accurate pipeline data to build daily reports
  • Georgia Southern University
    Academic Advisor I
    Georgia Southern University Jan 2022 - Oct 2022
    Statesboro, Ga
    • Advised and monitored the academic progress of 200 to 250 students towards degree completion as it relates to program curriculum, graduation requirements, and university policies and procedures• Assisted with data collection and entry, analyses and creation of statistical reports using Excel and Banner• Evaluated transcripts and determined transfer credit from various institutions• Assisted students in developing semester schedules, graduation plans, and educational and personal goals• Recognized student issues, evaluated student requests, and highlighted opportunities for academic success improvement
  • Penhaus Media
    Social Media Marketing Intern
    Penhaus Media Jan 2022 - Aug 2022
    Atlanta, Georgia, United States
    • Collaborated within a team to develop and implement new social media plans to attract new followers, increase engagement, and raise brand awareness across platforms• Created layouts using original content and scheduled posts for Instagram to promote blogs• Monitored and analyzed content to gauge success and ensure brand message is constant across platforms• Actively responded and engaged with followers across platforms
  • Coastal Plains Charter High School
    Registrar
    Coastal Plains Charter High School Aug 2021 - Dec 2021
    Statesboro, Ga
    • Analyze registration forms, obtain records, and setup intake meetings with staff to enroll students• Provide data to academic and administrative offices concerned with policy, records, and performance• Prepare, review, and maintain accuracy in federal and student records• Assist parents and students in enrollment and transfer processes
  • Metter Elementary School
    Fundraising Coordinator
    Metter Elementary School Jul 2019 - Aug 2021
    Metter, Ga
    • Planned and managed the development and execution of fundraising programs• Designed marketing initiatives and goals to generate new revenue streams• Reviewed documents for registration and maintain and update student records• Improved communication efficiency as primary liaison between employees, parents, and vendorsKey Accomplishments: • Significantly increased student participation in school activities and fundraisers by 90% under 1 year• Introduced 3 new fundraising opportunities • Established new communication and organization strategies for main office
  • Georgia Southern University
    Assistant Producer, Espn Replay
    Georgia Southern University Mar 2017 - Feb 2020
    Statesboro, Ga
    • Ran replay video for live collegiate ESPN athletics• Coordinated, gathered, and produced video elements and content at all levels of production• Worked alongside anchors to gather information for editorial and production tasks• Trained student assistants on procedures and equipment operation
  • Puckerd
    Visual Communications Specialist
    Puckerd Jan 2019 - Aug 2019
    Atlanta, Ga
    • Conceptualized branding and marketing content to promote products and increase social engagement• Monitored and evaluated social and business activity to report progress• Restructured and consistently updated business website, inventory, and social media pages• Helped to establish and maintain customer relationships
  • D.I.M.E.S. Fashion (Organization), Georgia Southern University
    Director Of Multimedia And Productions
    D.I.M.E.S. Fashion (Organization), Georgia Southern University Aug 2016 - May 2018
    Statesboro, Ga
    • Developed detailed schedules and layouts for events• Created content and developed concepts for events and media• Directed team members during projects and production• Managed committee meetings and events to ensure maximum efficiency
  • University Of Maryland
    Administrative Assistant - Department Of Criminology And Criminal Justice
    University Of Maryland Aug 2014 - Jul 2015
    College Park, Md
    • Greeted and provided general support to students and visitors• Compiled and maintained data spreadsheets and filing system for billing reports and employee documents• Coordinated and maintained meeting schedules for conferences and external events• Assisted and provided administrative support to faculty and staff members• Screened phone calls and redirected callers to the appropriate party
  • Party City
    Lead Sales Associate
    Party City Oct 2013 - Jul 2015
    Lanham, Md
    • Greeted and assisted guests with event planning and locating decor• Assisted in stationary department to create custom banners and invitations• Extensive cash register handling• Accounted for inventory of new merchandise shipments• Maintained a clean and organized work environment

Kiana Smith Education Details

Frequently Asked Questions about Kiana Smith

What company does Kiana Smith work for?

Kiana Smith works for Norfolk Southern

What is Kiana Smith's role at the current company?

Kiana Smith's current role is Marketing and Business Operations.

What schools did Kiana Smith attend?

Kiana Smith attended Georgia Southern University, Georgia Southern University, University Of Maryland College Park, Georgia Southern University.

Who are Kiana Smith's colleagues?

Kiana Smith's colleagues are Anto Turip, Alexandria Garner, Mary Ann Mullady, Madison Armstrong, Andrea Daniel, Terry Bludsworth, Don Mckinney.

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